What are the responsibilities and job description for the Systems Administrator – Server position at By Light Professional IT Services LLC?
Company Overview
By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.
Position Overview
Full Spectrum Operations LLC (FSO) is a SDVOSB JV between American Communication Solutions LLC, an SBA VetCert verified SDVOSB, and By Light Professional IT Services LLC (By Light). FSO is looking for personnel to support the Network Enterprise Center Picatinny Arsenal New Jersey (NEC PANJ) with classified and unclassified communication systems support. Personnel will provide Site Management, Infrastructure Operation and Maintenance (O&M) – Unified Communications, Inside Plant (ISP), Customer Service Telephone, and Outside Plant (Cable) (OSP); Information Technology (IT) Systems Support - Network Maintenance, Help Desk Assistance, Voice over Internet Protocol/Voice over Secure Internet Protocol (VoIP/VoSIP), Network Engineering, and Cybersecurity; Telecommunication Support; Radio Systems Operation; Tower and Antenna Support; and Configuration Management.
Work is on site and core duty hours are 0700 – 1700, Monday through Friday, excluding Federal holidays. All personnel will work an 8-hour workday.
Responsibilities
- Supports system administration and operating system support for local common user application servers and server farms/banks.
- Apply technical standards and security policy, DISA STIGs or security controls for all IT systems to include identifying and remediating security vulnerabilities.
- Monitor and maintain Cybersecurity controls and ensure Operational Security requirements are in accordance with the performance standards established in the AITP for all assigned servers.
- Distribute software packages and create task sequence to update and patch enterprise and user systems.
- Serve as member of the enterprise teams to build packages.
- Create batch files, and scripts to update and patch user systems.
- Patch desktops, servers, and network devices IAW AITP most current version and 7th Signal Command IAVA mitigation standards.
- Ensure optimal functioning of the Windows based enterprise and standard edition operating systems, develop utility software to ensure compatibility between operating systems, domains, file access methods, installed programs, and retrieval of data.
- Recognize problems within, between active directory forests/domains and resolve operational, equipment and/or software issues; establish, and maintain Active Directory user accounts to include setting required parameters per established guidelines.
- Provide Directory Service to the Defense Research & Engineering Network IAW TECHON 9.
- Perform system backups for each file, print, and common user applications server.
- Monitor system logs, security logs, and application logs for each file, print, and common user applications server.
- Provide system administration and operating system support for local common user application servers and server farms/banks.
- Install, test, and verify operating system service packs, application updates, and patches on all common user servers.
- Perform system backups for each local common user application server.
- Monitor system logs, security logs, and application logs for each file, print, and common user applications server.
- Perform release management to include commercial software, standard software, and site license management, for new system releases for NEC managed local common user application servers.
- Provide classified and unclassified server administration local touch labor.
- Draft and maintain SOP documents for the functional category.
- Operate and maintain classified and unclassified Installation Organizational Unit (OU).
- Support after duty hour emergency maintenance requirements that include the restoral and/or other actions that cannot wait until normal duty hours.
- Perform other duties as required.
Required Experience/Qualifications
- Education: A bachelor’s degree in information technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution.
- Experience with Thorough knowledge of MECM and SCOM product suite, Microsoft SQL Server, and Windows Server 2019 or later Enterprise and Standard Editions.
- A solid understanding of server administration (e.g., MS Windows Server 2019 and later, Windows
- SUP/DNS/DHCP servers, Print servers, Web Servers, etc.) and Network Management protocols/services (e.g., TCP/IP, DHCP, UDP, NAT, etc.).
- Excellent customer service skills.
- Knowledge and experience communicating Enterprise Systems concepts to technical and non-technical
- personnel: ability to develop technical documents and produce system design documentation.
- Foundational Personnel Certification: Possess an Intermediate certification identified for the DoD Cyber Workforce Framework (DCWF) workforce role Work Role ID: 451. CompTIA Security.
- Foundational Qualification (Experience) - Possess an Intermediate Proficiency level with 70% of the Knowledge, Skills, and Abilities (KSAs) associated with the DoD Cyber Workforce Framework (DCWF) workforce role ID: 451.
- Residential Qualification (Certifications) – MS Azure or Windows Server.
- Residential Qualification (On-the-Job) – N/A.
Preferred Experience/Qualifications
- Supported the U.S. Army or other DoD Agency.
- Has the communication skills to effectively interface with senior military officials, managers, and subordinates.
Special Requirements/Security Clearance
- Security Clearance: Secret.
