What are the responsibilities and job description for the TECHNICAL TRAINER position at BYD North America?
Job Overview:
We are seeking a skilled and passionate Electrical Transit and School Bus Technical Trainer to join our dynamic team. This role requires an expert with a deep understanding of electric transit buses and their electrical systems, who can deliver high-quality technical training to transit operators, maintenance personnel, and other stakeholders across various locations. As a Traveling Trainer, you will spend approximately 75% of your time traveling to transit agencies, depots, and training sites, delivering on-site, hands-on training and ensuring that participants are equipped with the knowledge to operate and maintain electric buses safely and efficiently.
Key Responsibilities:
Training Delivery: Lead in-person technical training sessions on the operation, maintenance, and troubleshooting of electric transit buses, with a focus on electrical systems, battery management, propulsion systems, and charging infrastructure.
- Curriculum Development: Work with the Training Manager to develop, update, and enhance training materials, manuals, and instructional resources for both entry-level and advanced learners.
- On-Site Support: Provide technical expertise and troubleshooting assistance during training events, addressing participants' questions and practical challenges.
- Hands-On Demonstrations: Conduct live demonstrations of bus systems, diagnostic tools, and safety protocols for electrical components and systems.
- Knowledge Transfer: Ensure that all training participants gain a comprehensive understanding of industry standards, best practices, and emerging technologies in electric transit buses.
- Assessment & Evaluation: Monitor participant progress through assessments and evaluations to ensure effective learning and skill acquisition, providing feedback and additional support as necessary.
- Customer Relationships: Build strong relationships with clients, ensuring they receive value from training programs and offering ongoing technical support as needed.
- Travel Coordination: Plan, coordinate, and manage travel schedules for training assignments, ensuring prompt arrival and efficient delivery of training.
- Safety & Compliance: Ensure all training sessions comply with safety standards, local regulations, and environmental guidelines, especially as they relate to high-voltage systems, batteries, and electric propulsion systems.
Qualifications:
- Education: Associate’s degree or equivalent experience in electrical engineering, automotive technology, or a related field.
- Experience: Minimum of 5 years’ hands-on experience working with electric transit buses, including electrical systems, propulsion, battery management, and charging systems. Experience in a technical training or mentoring role is a plus.
- Technical Expertise: Extensive knowledge of electric vehicle systems, including DC and AC electrical systems, battery management systems, inverters, charging systems, and troubleshooting techniques.
- Strong Instructional Design – Training Experience - This position will require to develop training materials, Quick Reference Guides, Presentations, and
- Travel Flexibility: Willingness to travel up to 75% of the time across the United States. Travel will typically involve a combination of air and ground transportation, including overnight stays at various locations.
- Communication Skills: Strong verbal and written communication skills, with the ability to explain complex technical concepts to individuals with varying levels of technical knowledge.
- Problem-Solving Skills: Ability to troubleshoot and diagnose complex electrical issues in transit bus systems on-site.
- Customer-Centric: Ability to interact professionally with a wide range of clients, from mechanics to high-level management, ensuring a positive training experience.
- Safety Mindset: Strong commitment to safety standards and a proactive approach to promoting a safe training environment.
Travel Requirements: Nationwide (50% -75% Travel overnight Required) and local within 150 miles radius from home office location using personal vehicle (mileage reimbursement) .
