What are the responsibilities and job description for the Warehouse Delivery Driver - Lancaster CA Fully Onsite position at BYD?
Responsibilities
- Process all warranty claims on a timely manner, ensure proper documentation and verifying criteria required by vendors or customers.
- Track and record vehicle warranty start date
- Report abnormal quantity of failures for same issue to engineering team for continuous improvement purpose
- Communicates with vendors and service team to define the scope of warranty claim resolution and to set expectations.
- Reconciling all warranty receivables and working with the corresponding departments to obtain payments.
- Ensure customers / dealership are paid for all warranty work in an accurate and timely fashion by preparing, flagging, submitting, and following up on each claim.
- Handle rejected claims according to dealership and / or manufacturers specifications and follow up on outstanding claims.
- Arrange and coordinates with internal team and vendors / manufacturers to ensure prompt receipt of replacement parts.
- Other duties as assigned
Requirements