What are the responsibilities and job description for the RECEPTIONIST/CUSTOMER SERVICE REPRESENTATIVE (BDC) position at Byerly RV?
Byerly RV, the #1 Motorhome Dealership in the St. Louis Market and an RV Business Magazine Top 50 Award Winning Dealer for 2017 – 2024, is looking for a Receptionist/BDC Representative to join our growing team.
ROLE SUMMARY:
The Receptionist/BDC Representative will act as a liaison between customers and the sales department. They will greet customers, provide product/services information, answer questions, schedule appointments, and do customer follow ups.
RESPONSIBILITIES:
ROLE SUMMARY:
The Receptionist/BDC Representative will act as a liaison between customers and the sales department. They will greet customers, provide product/services information, answer questions, schedule appointments, and do customer follow ups.
RESPONSIBILITIES:
- Answer incoming customer inquiries
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Manage Salesperson rotation
- Sales administrative tasks (printing brochures, restocking coffee bar, etc.)
- Follow up with customers and leads
- Collaborate with team to stay updated on new products, services and policies
- Greet all customers in a friendly manner
- Direct customers to the correct channels
- Take messages for leadership
- All other duties as assigned
QUALIFICATIONS:
- Experience working in customer service/sales related role
- Strong phone communication skills
- Excellent verbal and written communications
- Positive attitude, energetic with desire to learn and succeed
- Self-motivated
- Computer skills including Outlook, Excel, Word and data entry programs
- Clean driving record and valid driver’s license
- Must be able to work Saturdays
SCHEDULE:
- 9am - 6pm
PAY: $20.00 / hour
LOCATION: EUREKA, MO
Salary : $20
