What are the responsibilities and job description for the Appointment Coordinator position at Byers Auto?
At Byers Automotive, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
Hours are 8am-6pm M-F, possible 8am- noon on Saturdays.
Responsibilities
Answer phones, schedule appointments, keep schedule organized based on work load. Verify and update customer information on file: address, phone number, email, verify vehicle information.
Answer customer questions, transfer to other departments if needed. Greet customers in service drive before appointment.
Have great customer service skills with compassion, and attention to detail. Communicate with customers effectively.
Car knowledge and ability to drive a manual transmission a plus but not required.
Benefits
- Medical, Dental & Vision
- Flexible Spending Accounts
- Short & Long Term Disability
- Life Insurance
- 401K Plan Company Match
- Vacation Pay
- Paid Holidays
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Health and wellness
- Flexible Work Schedule
- Discounts on products and services
Hours are 8am-6pm M-F, possible 8am- noon on Saturdays.
Responsibilities
Answer phones, schedule appointments, keep schedule organized based on work load. Verify and update customer information on file: address, phone number, email, verify vehicle information.
Answer customer questions, transfer to other departments if needed. Greet customers in service drive before appointment.
Have great customer service skills with compassion, and attention to detail. Communicate with customers effectively.
Car knowledge and ability to drive a manual transmission a plus but not required.