Byja Clinic Medical Assistant / Licensed Practical Nurse

Byja Clinic is a patient-centered, community-driven Direct Primary Care (DPC) practice located in Baton Rouge, LA. We are currently seeking a reliable, dedicated, and detail-oriented Medical Assistant (MA) or Licensed Practical Nurse (LPN) to join our team. This is a full-time, on-site role ideal for a compassionate clinical professional who thrives in a collaborative environment and is committed to improving healthcare access and outcomes—particularly for underserved populations.

This individual will play a vital role in delivering high-touch clinical care while also supporting administrative workflows in partnership with our DPC physician. Success in this role requires a proactive mindset, clinical confidence, punctuality, and a willingness to go above and beyond on a continuous basis. The ideal candidate must also demonstrate a consistent commitment to reading and thoroughly reviewing patient records, clinic documentation, and operational procedures to support both personal and clinic-wide success.

Responsibilities

• Provide direct patient care, including obtaining vitals, conducting assessments, and assisting with procedures
• Perform phlebotomy and process laboratory specimens according to established protocols
• Administer medications, including injections and vaccines, under the direction of the physician
• Triage patients by phone and in person, using sound clinical judgment to assess urgency
• Manage clinic inventory, sterilize equipment, and ensure the clinical space is clean and organized
• Respond to patient inquiries, schedule appointments, and resolve service-related concerns with professionalism and care
• Collaborate closely with the clinical and administrative team to ensure a seamless and high-quality patient experience
• Document all patient interactions accurately and promptly in the electronic health record system
• Regularly review clinic policies, patient documentation, and relevant communications to remain aligned with clinical and operational protocols
• Educate patients on Byja Clinic’s DPC membership model and guide them through the enrollment and orientation process
• Assist in conducting consultations with prospective members and onboarding new patients

Qualifications

• Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent credential OR
• Licensed Practical Nurse (LPN) with current, unencumbered license in the state of Louisiana

Additional Requirements;

• Minimum of 2 years of clinical experience in an outpatient setting; DPC or primary care experience preferred
• Demonstrated proficiency in phlebotomy, lab processing, and medication administration
• Excellent attention to detail and ability to complete a range of tasks in a dynamic environment
• Comfortable working independently and taking initiative as a self-starter
• Consistently punctual, dependable, and willing to go the extra mile to ensure exceptional patient care and operational success
• Strong interpersonal and communication skills, with a customer-service mindset
• Experience with EHR systems and a willingness to adopt new technologies as needed
• Ability to manage multiple responsibilities, including clinical care, administrative tasks, and patient onboarding
• Commitment to continuous learning through the thorough review of patient records, protocols, and organizational updates

Preferred Traits

• Mission-driven and passionate about community impact
• Enthusiastic about innovation in healthcare delivery and improving patient outcomes
• Committed to health equity and providing culturally competent care

If you’re looking to join a forward-thinking clinic that’s redefining how care is delivered—especially in underserved communities—this is an opportunity to grow, lead, and make a meaningful difference.