What are the responsibilities and job description for the Sales Development Manager (Metro) position at C.A. Ferolie?
Who We Are
At C.A. Ferolie, we pride ourselves on maintaining strong traditions of excellence, providing our valued clients with tailored sales and marketing solutions since 1947. Our teams are enthusiastic, experienced, and knowledgeable people who consistently exceed expectations. We are family-owned and operated, giving us unparalleled flexibility to invest locally in talent and development that delivers industry-leading results.
As the Sales Development Manager, you will manage the business relationship for assigned clients to achieve their assortment, merchandising, pricing, and promotion objectives, leading to increased market share, volume, and profitability. You will be responsible for providing strategic recommendations utilizing Business Intelligence/ syndicated data as well as the tactical execution of the client(s) objectives while supporting the customers’ category growth goals.
What You Will Do
- Demonstrate knowledge of the client’s products, policies, and personnel while collaborating with the client to develop realistic objectives and strategies for building its business.
- Demonstrate industry, market, customer, and category knowledge by regularly monitoring and analyzing market trends, customer trends, promotional activity, consumer behaviors, demographic shifts, and “best practices”.
- Provide Fiduciary Management of Client/Customer Relationships in innovation, assortment, pricing, programming, shelving and claims management.
- Demonstrate accountability and responsibility for client and customer relationships, maintain appropriate records, manage and access company SharePoint Sites, share files on company platforms, and drive and manage client and customer portals as required for success.
- Establishes professional and frequent lines of communication with clients, supervisors, direct reports, associates, and customers and elevates issues and opportunities in a timely manner. Communicate and present insights, strategies and results to the client, customer and senior leadership team in a clear and compelling manner.
- Participates in training and development programs to improve communication, organization, analytical, presentation, and negotiation skills.
- Is a "team player"; honest and forthright with all parties; works well with peers; trains and develops subordinates; adheres to the Code of Business Conduct.
Requirements:
- Associate or Bachelor’s degree or equivalent; or five to ten years related experience and/or training; or equivalent combination of education and experience.
- Sales experience within Perishable Departments/ Temperature Controlled Departments is a must.\
- Must have a proven track record in sales, preferably with a food broker, manufacturer or retailer.
- Analytical mindset, capable of leveraging syndicated data (e.g. Nielsen) to create and present strategic data driven recommendations
- Strong interpersonal, negotiation, selling and communication skills. ability to present ideas and data confidently to various stakeholders including the client, customer, peers and senior leadership and respond to questions.
- Strong problem solving and critical thinking skills to assess challenges, develop strategic solutions and make data-driven decisions.
- Exceptional organizational skills, project management expertise and the ability to prioritize tasks effectively and adapt as needed.
- Valid driver’s license and ability to travel as needed.
Perks:
- Paid Holidays
- Medical/Dental/Vision/VTL
- Flexible Spending Account
- Company-paid Life/AD&D Insurance
- 401k match
- Generous PTO
