John Deere Field Service Technician

C & B Operations, LLC is a progressive, family-owned company that has grown over 35 years to include thirty-six John Deere dealerships in six states. We currently have an opening for a Field Service Technician at its dealership located in Ida Grove, Iowa. A Field Service Tech at C & B will be responsible for performing repairs to equipment at customer and company locations and installing new equipment and component parts and perform standard work assignments, with minimal to no direct supervision, in accordance with customer and company needs. This position is assigned a company service truck and may be dispatched from home or company shop locations.

Essential Duties:

• Performs advanced diagnostics and repairs on agricultural farm equipment or outdoor power equipment at a customer’s location or jobsite
• Uses test equipment to analyze, evaluate and locate problems. Confer with customer and/or supervisor or make independent on the job decisions when necessary
• Participates in training programs required for the development of skills and knowledge
• Completes all job notes and forms required in conjunction with work assignments
• Writes service reports at jobsite; keeps accurate time on job and turns in cards in a timely manner
• Reports in complete detail as above regarding warranty situations completed
• Maintains current product knowledge of John Deere and competitive products
• Ensures accuracy of work orders by charging parts and labor to proper work order segment
• Maintains condition of vehicles, inventory, tools, and equipment
• Conducts work in the presence of customers in a manner which will retain an excellent opinion of the company and the Service Department
• Follows all safety procedures and guidelines and works in a safe manner

Qualifications:

• Associates or better in Diesel Technology or Certificate in Diesel Technology preferred but not required
• Experience with computers a plus
• Ability to meet physical demands and duration of physical exertion generally required to perform tasks in support of all job functions, for example - sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling
• Experience performing troubleshooting, diagnostics and repairs to agriculture, construction, off-road or heavy equipment or other similar equipment
• Experience using test equipment and tools to analyze, evaluate, locate and repair problems
• May require overtime work or overnight travel to jobsites and be available to provide service to customers
• Valid Driver’s License and a safe driving record

Benefits:

Qualified applicants must be able to successfully complete a pre-employment drug test and background check. C & B Operations, LLC is a drug-free workplace. 

• Competitive pay based on your experience
• Excellent benefits including – Medical, Dental, Vision, and Accident Insurance, Short-Term Disability, Life Insurance, 401K with Company Match starting immediately, generous parental leave for both moms & dads, and much more.
• Progressive Paid Time Off and Paid Holidays – starting at 3 weeks of PTO in the first year.
• Opportunities to grow – We love to promote within and have excellent training programs available to prepare you on-the-job and for your future with us.
• Make an impact – You will participate in our annual Community Impact Day where we give back to the communities where we work and live.

Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws. 

Apply today at cbequipment.com/careers to find out more about this exciting opportunity!