What are the responsibilities and job description for the Security Service Field Engineer/Technician position at C&C GROUP?
Description
C&C Group is headquartered in Lenexa, KS, with offices in St. Louis, MO, Jefferson City, MO, Springfield, MO, and Wichita, KS. C&C Group is an integrator of a variety of manufacturer’s products on construction and service projects of all sizes for a diverse clientele. We offer extensive design, consultation, programming and installation, commissioning and service expertise for Access Control, VMS, HVAC Controls, Fire Safety Systems, Wireless Networks, Network Services, Emergency Power Generators, and Access Flooring. Our firm is committed to continuous improvement and is interested in hiring people that want to make a difference. Please visit our website, www.c-cgroup.com, for more information on our products and services, divisions, and our office locations.
Our current opening is for a Security Service Field Engineer/Technician. Technician will be responsible for providing customers with the highest quality of service possible and assuring customer satisfaction.
· Responsible for servicing product and equipment on assigned projects and ensuring customer satisfaction.
· Performs repairs, overhauls, and start-ups of systems.
· Uses a variety of hand tools, following blueprints, wiring diagrams, piping schemes or engineering specifications, to diagnose and repair units.
· Identifies, analyzes, diagnoses, and repairs systems and products at customer’s location.
· Performs preventative maintenance, site surveys, replacement and modifications as needed or requested by customers.
· Documents work by completing paperwork on each job and maintaining files.
· Determines parts to order for repairs and timeliness of need.
· Provides technical support to customers.
Requirements
- The ideal candidate will have associates degree or equivalent 2-yr college or technical school; or equivalent combination of education and experience.
- Qualified individuals will need demonstrated experience in PC’s, networks, databases and operating systems.
- Final candidates must successfully pass a pre-employment drug screen and background investigation, including criminal and motor vehicle check.
- Ability to work in maintenance spaces that are sometimes difficult to access and might have demanding environmental conditions, climb ladders, and lift up to 50 pounds overhead.
At C&C, we continually aim to recruit, reward, and retain a workforce of top performers. So if you're looking for a company whose actions reflect its principles and values and whose associates continually expect, contribute, and do more, then join our team.
We offer a competitive salary in order to recognize and retain our associates. We also offer full benefits, 401(k) plan with matching contributions and financial planning education.
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