Project Manager / Scrum Master

With guidance from the Director of Product Management, responsible for all aspects of the development life cycle of the systems used for municipal bond transparency and transaction reporting, primary and secondary market document submissions, and support of Information Technology department activities. Coordinates within and across cross-functional teams in the design, development, documentation, analysis, creation, testing, and modification of information systems or programs according to user and technical specifications.

Job Responsibilities

• Proactively manage critical programs through the entire Systems Development Life Cycle by employing Project Management and Agile best practices and overseeing project activities, including schedule, scope, quality, communications, issue, and risk management.
• Manage a team of employees, providing guidance, mentorship, and performance feedback to ensure individual and team goals are met while fostering professional growth and collaboration. Recruit, onboard, and provide appropriate training to the team.
• Maintain and validate project artifacts throughout all phases of the life cycle and upon program closeout, including completing and reviewing the artifact checklist.
• Schedule Management : Develop a project schedule for all tasks based on team estimations. Coordinate with cross-functional teams to ensure timely project delivery by proactively driving cross-functional teams (including daily standups), managing the schedule, monitoring progress, removing obstacles, and escalating to the Director of Product Management immediately when program schedules are at risk. Identify, communicate, and track dependencies.
• Scope Management : Monitor the scope of the projects. Escalate immediately to the Director of Product Management if a change to the scope is requested to understand the impact on the schedule and any subsequent project impact and to gain consensus across Stakeholders, Technology Leaders, and Senior Leadership regarding scope change.
• Issue Management : Track and manage issues. Employ an objective approach to issue resolution, working with cross-functional team members to understand all the critical data points to perform quantitative and qualitative analysis. Develop action plans with the team.
• Risk Management : Track and manage risks. Work with the cross-functional team to identify risks, analyze risks, and identify and plan to mitigate risks.
• Quality Management : Ensure that the system tester follows the Technology Testing Process, including a review of all project-related documentation, completion of a testing questionnaire, identification of all testing required, development of a comprehensive test plan, a peer review (for non-senior testers), execution of all testing, and completion of a Summary Test Report.
• Communications Management : Consistently adhere to the standard communication process for the Program Management Office, including bi-weekly Status Reports, Stakeholder Reviews, and timely ad-hoc communications as needed to keep Technology Leaders, Senior Leadership, and Stakeholders informed to make adjustments as needed
• Release Management : Plan and oversee the cloud deployment model / process, working closely with IT Operations and Systems Development teams.
• Coordinate development and test resources to investigate and resolve post-production bugs that have been prioritized by business, managing through the Technology Delivery Process.
• Manage and drive Change Requests through the Systems Development Life Cycle.
• Maintain Team Boards and JIRA spaces and coordinate project backlog with Business.
• Employ a collaborative approach with cross-functional team members, technology leaders, and stakeholders to build solid working relationships.
• Continually evaluate internal processes and procedures, identify opportunities for improvement, and present to the Director of Product Management.
• Support cloud cost optimization and other efforts as assigned.

Required Skills :