What are the responsibilities and job description for the Front Desk/Parts Clerk position at C&E AUTOBODY?
Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and support. This role requires strong communication skills, attention to detail, and the ability to handle various administrative tasks efficiently. The Front Desk Agent will ensure a welcoming atmosphere while managing front desk operations effectively.
Duties
- Greet and welcome guests upon arrival with a friendly demeanor.
- Manage check-in and check-out processes efficiently.
- Handle guest inquiries and provide information about hotel services and local attractions.
- Perform data entry tasks accurately, maintaining up-to-date guest records.
- Operate phone systems to manage incoming calls and messages professionally.
- Assist with clerical duties such as filing, proofreading documents, and maintaining office supplies.
- Collaborate with other departments to ensure guest satisfaction and resolve any issues promptly.
- Provide customer support by addressing concerns or complaints in a timely manner.
Requirements
- Previous experience in a front desk or customer service role is preferred.
- Strong computer literacy with proficiency in data entry and familiarity with office software.
- Excellent phone etiquette and communication skills.
- Ability to multitask effectively while maintaining attention to detail.
- A proactive approach to problem-solving and a commitment to delivering outstanding customer service.
- Experience with personal assistant duties is a plus but not required.
- Knowledge of clerical tasks such as proofreading is beneficial.
Join our team as a Front Desk Agent, where your contributions will play a vital role in creating memorable experiences for our guests!
Job Type: Full-time
Pay: $19.82 - $22.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Ability to Commute:
- Maybrook, NY 12543 (Required)
Ability to Relocate:
- Maybrook, NY 12543: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $22