What are the responsibilities and job description for the Branch Team Member - Part Time position at C&F Bank?
Job Summary
We are seeking a talented individual to join our team as a Retail Banking Professional. In this role, you will be responsible for managing and retaining meaningful relationships with customers.
As a key member of the branch team, you will be front and center representing our brand and our culture. You will have the opportunity to take ownership of your career development through a variety of training opportunities to deliver exceptional customer experiences.
Key Responsibilities:
- Build and maintain strong relationships with customers through effective communication and problem-solving skills.
- Process customer transactions accurately and efficiently; follow all C&F transaction policies and procedures, particularly deposit hold procedures.
- Identify customer needs and make referrals to a C&F business partner who can help with specialized financial needs.
Qualifications:
- Excellent interpersonal and communication skills, including a desire to interact with customers and prospects.
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
- Ability to travel to other branches within a geographic region to accommodate temporary staffing needs as well as to fulfill training requirements.
- Ability to provide excellent customer service in person, over the phone, and by email.
