What are the responsibilities and job description for the Teller and Relationship Builder position at C&F Bank?
About the Role
This position is responsible for managing and retaining meaningful relationships with customers. As a key member of the branch team, you will be front and center representing our brand and our culture.
You will have the opportunity to take ownership of your career development through a variety of training opportunities to deliver exceptional customer experiences. Your day-to-day responsibilities will focus on the customer experience as you assist with transactions, build rapport, and recommend solutions to keep customers informed.
Responsibilities:
- Manage risk by reviewing customer accounts and making appropriate decisions regarding the requested transaction.
- Process customer transactions accurately and efficiently; follow all C&F transaction policies and procedures, particularly deposit hold procedures.
- Take ownership of operational risk management tasks as delegated by Branch Manager, Assistant Branch Manager, or Teller Manager.
- Adhere to the Banks information security policies and manage customer and Bank information appropriately.
Requirements:
- High school diploma or GED.
- One year of teller or cash handling experience.
- One year of customer relationship building experience.
