What are the responsibilities and job description for the Junior Account Manager position at C.H. Robinson Careers?

Job ID : R41422

Customer Account Specialist - Entry Level - Full Time Roles Starting in Late Spring / Summer 2025

Primary Location : Atlanta, GA United States of America

This full-time role starts in the Spring / Summer of 2025. Other roles with an immediate start can be found on our Careers site.

Grow your career with C.H. Robinson in the vibrant setting of downtown Atlanta. Our cutting-edge office on the 17th floor of the Centennial Building offers stunning panoramic views of the city. Immerse yourself in a dynamic culture filled with energy and collaboration. Located near Centennial Park and surrounded by excellent dining and fitness options, our office is the ideal spot for both work and play. Join us and thrive in an environment designed for your success. Plus, enjoy a hassle-free commute with free company parking.

Do your friends describe you as a "people person?"

Do you have customer relations experience? Are you looking for a role that will give you an opportunity to learn account management, sales, and operations, and jump start your career with an eye to the next opportunity? Then you are ready to grow your best self here as a

Customer Account Specialist

Here's what your day-to-day will look like. You'll build relationships with customers and collaborate with internal teams to solve challenging customer problems. You'll lean into our proven processes and innovative technology platform to manage shipments while growing your skills in operations, sales, and account management. As for the future, this role has multiple career paths, and we love to promote from within.

So what can we do for you?

Our commitment to you begins on day one with our dynamic and comprehensive onboarding program. This interactive training jumpstarts your knowledge of our company and industry, helps you excel here and ensures your proficiency in our systems and processes. The training is a mix of activities, self-guided learning, as well as in-office coaching and mentoring. You will come out of this experience ready to be a part of our success and a high performing member of the team.

Here, you have the flexibility to create a career that works with your life. Not to mention a collaborative, welcoming culture, inclusive employee resource groups, virtual happy hours, networking events... We could go on and on!

Flexibility for your wellbeing

At C.H. Robinson we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role you will engage with peers in-office four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy.

On your next adventure, you'll :

Build and develop relationships with customers to ensure continued partnership

Communicate shipment updates proactively and accurately ensuring a customer centric approach Analyze customer inquiries and provide quality and timely insights and updates to your customers Proactively identify opportunities to improve operational efficiency

Respond to customers with a sense of urgency to provide an excellent customer experience

Leverage C.H. Robinson's global technology platform, Navisphere, to generate reports, analyze load data and exceed customer expectations

Network internally with Account Management, Operations, and Capacity teams

You're a great fit if you have :

High School Diploma or GED equivalent

Previous Customer Engagement Experience

Ability to travel up to 5% (domestically)

Even better if you :

Value a diverse and inclusive work environment

Have basic proficiency in Microsoft Office Suite of Programs

Display attention to detail, accuracy, and problem solving

Exhibit demonstrated negotiation, collaboration, and influencing skills

Hold a Bachelor's Degree from an accredited college or university

We value an environment where you can grow by challenging yourself, and are supported with the potential for internal promotion - within Sales, Global Forwarding, Operations, Account Management or other areas - so you can discover new interests, develop your strengths, and reach your life goals. So what are you waiting for?

Click that apply button.

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

19.66 - $30.63

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.

Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training.

During the hiring process, your recruiter will provide more details. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.

We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer / EOE / M / F / Disabled / Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including :

Two medical plans (including a High Deductible Health Plan)

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid and floating holidays

Paid time off (PTO)

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.

Salary : $20 - $31

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