Senior Implementation Project Consultant

C.H. Robinson is seeking a Senior Implementation Project Consultant to join Managed Solutions. In this role, you will oversee technical integration and system setup for implementation projects, from conception to Go Live and ongoing support. Your primary focus will be onboarding new business, with additional responsibilities for supporting current customer projects as needed.

At C.H. Robinson, we value the power of in-person collaboration to drive innovation and success. We strongly prefer candidates who can work in a hybrid capacity, engaging with peers on-site. However, we are open to considering remote arrangements, with opportunities to connect in person at any of our C.H. Robinson offices. Please note, these arrangements are subject to change as business needs evolve.

The deadline for internal applications is the end of the day on Friday, January 24th end of day.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following :

Deliver value-driven solutions aligned with customer outcomes and lead technical and operational processes.

Serve as the technical liaison between customer project teams and C.H. Robinson resources.

Document customer requirements, identify system gaps, and recommend enhancements to meet expectations.

Translate technical requirements for business-to-business (B2B) communication.

Facilitate project meetings with internal and external stakeholders, ensuring effective communication.

Execute C.H. Robinson implementation methodologies, including process mapping, solution design, and documentation of customer expectations.

Develop and execute testing plans, create Standard Operating Procedures (SOPs), and conduct training for systems and portals.

Anticipate and manage implementation risks, contingency plans, and deliverables.

Coordinate with project teams to ensure seamless transitions between sales, implementation, account management, and operations.

Support continuous improvement by contributing to the development of tools, methodologies, and best practices.

QUALIFICATIONS

Required :

Bachelor’s degree from an accredited college / university

Minimum 4 years of technical project management experience

Experience working with customers, vendors, or carriers

Previous experience with transportation management system (TMS) software

Availability to work flexible hours, including occasional weekends or late hours

Ability to travel up to 20% domestically and / or internationally

Preferred :

Minimum 4 years of experience in the 3PL or 4PL industry

Experience implementing strategic customers, especially in Managed or Vertical-focused Solutions

Knowledge of business processes, TMS, and supply chain platforms (e.g., ERP, WMS, MRP)

Familiarity with C.H. Robinson systems

Broad understanding of supply chain operations and how transportation supports organizational goals

Proficient in facilitation skills, including relationship management, presentation, documentation, and accountability

Advanced skills in Microsoft Office Suite

Strong analytical and problem-solving abilities

Proven ability to design, develop, and deliver presentations to diverse audiences

Knowledge of best practices and how to integrate them across functions

Experience with and understanding of electronic B2B communication

Ability to communicate complex or sensitive information clearly and build consensus

Effective collaboration skills with internal and external subject matter experts at all levels

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

75,900.00 - $168,500.00

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, your recruiter will provide more details about the specific base pay for your location. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer / EOE / M / F / Disabled / Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including :

Two medical plans (including a High Deductible Health Plan)

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid and floating holidays

Paid time off (PTO)

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE () page.

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .

Salary : $75,900 - $168,500