What are the responsibilities and job description for the Sales Manager position at C. Harper Auto Group?
Join Our Team as a Sales Manager – C. Harper Auto Group
The C. Harper Auto Group is currently seeking an Experienced and Passionate Sales Manager to lead our high-performing team at our Ford dealership. As part of our growing organization of over 400 employees, you’ll be stepping into a key leadership role with a company that has proudly served the Greater Pittsburgh and Tri-State Areas for over 41 years.
The ideal candidate is a seasoned automotive leader with a passion for driving results, a commitment to team development, and a dedication to delivering exceptional customer care. Ford brand experience is strongly preferred, but not required.
Responsibilities
Team Leadership & Development
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Lead, train, and motivate a team of Sales Consultants to achieve individual and department goals.
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Foster a collaborative, high-morale environment focused on performance, growth, and customer satisfaction.
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Provide ongoing coaching, mentorship, and performance reviews.
Sales Strategy & Execution
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Develop sales strategies aligned with manufacturer programs and dealership objectives.
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Monitor daily sales activity, manage the sales funnel, and implement action plans to exceed targets.
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Collaborate with the marketing team to develop brand-specific promotions and advertising.
Customer Relationship Management
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Ensure a seamless, customer-first experience from initial contact to final delivery.
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Address customer inquiries and concerns promptly and professionally.
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Support Sales Consultants in presenting new and pre-owned vehicles, emphasizing value and features.
Operational & Inventory Management
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Oversee daily sales floor operations with a focus on efficiency and excellence.
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Maintain proper inventory levels and work with the purchasing team to ensure optimal vehicle mix.
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Uphold compliance with all manufacturer programs, policies, and local regulations.
Financial Performance
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Develop department budgets and track monthly sales forecasts, P&L, and gross margins.
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Implement strategies to boost revenue and profitability while managing expenses effectively.
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Prepare regular performance reports for senior leadership.
Qualifications
Experience & Education
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2-5 years of automotive sales management experience with a proven track record of success.
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Ford experience is preferred.
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High school diploma required; bachelor’s degree in Business or related field preferred.
Leadership & Communication
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Strong leadership presence with the ability to inspire and hold team members accountable.
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Excellent communication and interpersonal skills to build rapport with customers and staff.
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Experience in conflict resolution and performance coaching.
Sales Expertise
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In-depth understanding of automotive sales processes and customer engagement strategies.
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Familiarity with OEM programs, financing, and digital retail tools.
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Experience with trade-in evaluation and deal structuring.
Tech Savvy
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Proficient in Microsoft Office, dealer management systems (DMS), and CRM software.
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Ability to analyze sales data and make data-driven decisions.
Licensing
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Valid driver’s license and clean driving record required.
Why Choose C. Harper Auto Group?
At C. Harper, we don’t just offer jobs – we build careers.
Compensation & Benefits
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Highly competitive salary performance-based bonuses.
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Medical, Dental, and Vision Insurance – including zero-cost medical plan options.
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401(k) with company contribution (traditional and Roth available).
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Company-paid life insurance & short-term disability.
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Generous PTO starting Day 1 of employment.
Career Growth
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We promote from within – many of our senior leaders began their journey on the sales floor.
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Ongoing training and advancement opportunities within a growing dealer group.
Work Culture
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Family-owned and operated with over 41 years of service to the local community.
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Supportive leadership, strong values, and a team-first atmosphere.
About C. Harper Auto Group
With 11 brands across 7 locations, C. Harper Auto Group is one of Western Pennsylvania’s most recognized and respected automotive families. We’re not your typical dealership – we challenge industry standards by focusing on innovation, transparency, and exceptional customer service. Our mission is driven by our core values: honesty, integrity, loyalty, charity, and family.
Equal Opportunity Employer
C. Harper Auto Group is an equal opportunity employer. We do not discriminate based on race, gender, religion, age, sexual orientation, or any protected status.
Ready to Drive Your Career Forward?
If you’re a results-driven leader with experience in the automotive industry and a passion for people – apply today and join a team where you can make a real impact!
