What are the responsibilities and job description for the Parts Counterperson position at C. Harper Ford / Kia?
Job Summary
The C. Harper Auto Group is seeking a Parts Counterperson to join our Ford / KIA dealership in Belle Vernon, PA. The ideal candidate will have prior experience working in an automotive dealership parts department and be familiar with Ford and/or KIA OEM catalogs and systems. This individual will play a key role in supporting our service technicians and retail customers by sourcing, managing, and distributing automotive parts and accessories accurately and efficiently.
Responsibilities
- Assist service technicians and retail customers in identifying and obtaining correct parts.
- Accurately interpret Ford and KIA parts catalogs and service manuals.
- Process and track parts orders, special orders, and returns.
- Communicate professionally with internal and external customers regarding part status, pricing, and availability.
- Review estimates and repair orders to ensure accurate part numbers and pricing.
- Maintain and manage inventory, including receiving, stocking, and conducting regular bin checks.
- Source out-of-stock parts from other dealerships or vendors as needed.
- Ensure all internal parts requests are billed correctly on repair orders.
- Maintain a clean, organized, and efficient parts counter and storage area.
Qualifications
- 2 years of automotive parts counter experience (dealership preferred).
- High school diploma or equivalent required.
- Strong knowledge of automotive components and OEM parts systems (Ford and/or KIA preferred).
- Proficient with electronic parts catalogs and inventory systems (CDK, Reynolds & Reynolds, etc.).
- Excellent communication and customer service skills.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Ability to perform basic to advanced math calculations related to pricing, discounts, and billing.
- Valid driver’s license and clean driving record required.
- Must be able to lift automotive parts (up to 50 lbs.) as needed.
Benefits
- Competitive Salaried Pay Plan: with bonus and commission opportunities.
- Medical, Dental, and Vision Insurance
- Medical insurance plan option available at no cost to the employee
- 401(k) Plan with Annual Company Contribution
- Pro-Rated Paid Time Off starting on the 91st day of employment
- Company-paid Life Insurance & Short-Term Disability
- Buy-up options available through Aflac & American Fidelity
- Career Growth Opportunities in a family-owned dealership group with over 40 years of local trust.
- Supportive, team-oriented workplace culture focused on customer satisfaction and employee success.
About C. Harper Auto Group:
C. Harper Auto Group represents a wide range of brands including Ford, KIA, Chevy, GMC, Cadillac, Chrysler, Dodge, Jeep, Ram, Honda, and Buick. With over 41 years of experience in Southwestern Pennsylvania, we are proud to be a trusted, family-owned business built on the core values of honesty, integrity, loyalty, and community.
C. Harper Auto Group is an Equal Opportunity Employer:
We prohibit discrimination and harassment of any kind and are committed to creating a diverse and inclusive workplace.
