Operations Specialist

The Operations Specialist will be responsible for a variety of tasks within a branch of a regional Construction Equipment Dealership. This position entails working approximately 45 - 50 hours per week, and salary is dependent on experience.

General Administration

Facilitate all store administrative processes

Maintain Paper and Data Files utilizing various PC software applications

Perform Banking and Mail duties, process inter-office mail

Generate Correspondence as Required

Communicate with central office staff regarding all administrative issues

Process Human Resource documents, provide employee orientation and information on benefits

Utilize AS400 system Accounting, Equipment, Rentals, POS, Archive, and Service menus

Utilize MS Office software with heavy use of Outlook and Excel

Accounting Related

- Issue Purchase Orders

- Process and Verify Coding on Completed Purchase Orders

- Prepare Cash Recaps and Deposits

- Review time clock entries for bi-weekly payroll

- Submit Paid Time Off requests

- Prepare Petty Cash and Checking Account Reimbursements

- Review and Prepare Payment for local Expense Reimbursements

- Perform End of Month procedures for branch

Store Operations

Distribute Internal Correspondence

Communicate with Customers to provide assistance, resolve problems, answer billing questions

Coordinate purchasing of internal ‘consumables’

Answer and Route in-coming phone calls

Serve as Manager’s general assistant

Assist with special events and special projects as required

Maintain vendor and customer relations

Cross train in all departments in order to provide back up and support

Sales Support

- Prepare Quotations and Presentations for Sales and Rental Departments

- Communicate with corporate based Sales Administrator

- Utilize Integrated and Spreadsheet Programs in Document Preparation and Sales Tracking

- Order and Maintain Product Literature

- Communicate with Sales Team regarding customer inquiries, equipment availability

Rental Operations:

- Respond to Customer Calls, Provide quotations

- Track ‘Lost’ Rents

- Verify Customer Account and Insurance

- Coordinate transportation of equipment

- Rental Contract Generation and Close

- Rental Damage processing

- Rental Invoicing

Service Operations:

- Provide support to Service Manager

- Assist with billing/warranty processing

- Assist with managing warranties on sold and rental equipment

- Respond to customer inquiries as needed

Job Type: Full-time

Pay: $59,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Work Location: In person

Salary : $59,000 - $65,000