What are the responsibilities and job description for the Freight Billing Specialist position at C&M FORWARDING CO INC?
We are looking for a freight billing specialist to be responsible for the data entry and the facilitation of administrative operational functions listed below.
Working hours: Monday - Friday: 3 pm - 12 am, overtime available on Saturday mornings.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Interacts with operations personnel and drivers and executes data entry and driver paperwork functions
- Interacts with customers by phone, email, or in person and receives orders or changes in service
- Processes and inputs all customer orders and receipts
- Generates all related paperwork and necessary information required for customer shipments and driver manifests
- Reports customer feedback to management, including any signs of customer dissatisfaction
- Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers
- Checks on shipment status with partners & truckers (via on-line tracking tools or through telephone contact)
- Works with management regarding product routing for customers
- Other duties as needed
Minimum Qualifications (Knowledge, Skills, and Abilities)
- High School Diploma or Equivalent
- Previous data entry experience
- Attention to detail and familiarity with Microsoft Office products
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
- Sedentary, Office Environment, involving a setting where computer and office equipment will be used to perform job duties
- Consistently using a computer keyboard and mouse
- Exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects
- Maybe exposed to varying weather-related temperatures
Pay Range: $18-$20
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
Salary : $18 - $20