What are the responsibilities and job description for the Legal Collections Specialist position at C&M Legal Search, LLC?
The Legal Collections Specialist is responsible for managing accounts receivable for assigned attorneys, ensuring timely collection of invoices through regular communication with attorneys, clients, and legal staff. This role involves maintaining accurate records in the ARCS collection system, responding to inquiries, investigating problem accounts, and negotiating settlements with attorney approval. Additionally, the specialist monitors delinquent accounts, participates in client account meetings, and escalates unresolved issues to management as needed.
Candidates should have at least three years of high-volume collections experience, preferably in a law firm setting. Strong communication, customer service, and negotiation skills are essential, along with attention to detail and proficiency in Excel and Word. Experience with legal billing systems such as 3E or ARCS is preferred. A bachelor’s degree is not required but is preferred. This position is based in Atlanta, GA.
