What are the responsibilities and job description for the Front Office Assistant position at C.M. Products?
Join C.M. Products as a Front Office Assistant, handling customer communications, processing orders, and performing administrative tasks in a supportive, team-oriented environment. Ideal for organized, customer-focused individuals seeking a dynamic workplace.
Description
At C.M. Products, we believe in bringing innovation, collaboration, and a sense of community into everything we do. We’re seeking a detail-oriented, highly skilled Front Office Assistant who can ensure smooth daily operations while contributing to a supportive, team-oriented environment.
Why You’ll Love Working with Us:
A positive and collaborative team culture that values individual contributions.
Comprehensive benefits that support your health, growth, and overall well-being.
Opportunities to leverage your skills while making a meaningful impact on the business.
What You’ll Do:
Be the first point of contact, handling phone and email inquiries with a professional and customer-focused approach.
Generate customer quotes, process orders accurately, and manage data entry using SOS Inventory or similar software.
Perform essential administrative duties including filing, document management, and office organization.
Identify opportunities for process improvements and contribute ideas to enhance efficiency and workflow.
Work closely with other departments to ensure customer needs are met and company objectives are achieved.
Skills & Qualifications:
Proven experience in a front office, customer service, or administrative role.
Strong organizational and multitasking skills with exceptional attention to detail.
Proficiency in Microsoft Office Suite, CRM systems, and other office-related software (experience with SOS Inventory is a plus).
Excellent written and verbal communication skills.
Problem-solving skills with a proactive mindset and the ability to adapt to a dynamic environment.
Basic understanding of business operations and logistics principles.
Ability to lift to 20 lbs and assist with warehouse tasks if needed.
Cultural Fit:
A team player who thrives in a supportive, growth-oriented environment.
Someone who brings positivity, a can-do attitude, and a passion for helping others.
A commitment to innovation, continuous improvement, and a willingness to go the extra mile for customers and colleagues.
Salary
$16.5 - $18 per hour
Salary : $17 - $18