Regional Retail Business Development Officer

Who are we?

For over 160 years, C&N has been committed to creating value through lifelong relationships with our customers, communities, shareholders, and teammates. What sets us apart from other banks is our unwavering dedication to embodying our values of teamwork, excellence, respect, responsibility & accountability, integrity, and having fun in everything we do, daily.

From partnering closely with our customers and guiding them toward their life aspirations to supporting our local communities through our many initiatives, including “Giving Back, Giving Together,” to making the best decisions for the long-term interests of our shareholders, C&N is committed to being the only financial institution that our customers will ever need.

At the heart of what we do are our employees! C&N is a team of passionate, imaginative professionals dedicated to making a positive difference. We believe in fostering a culture where every employee thrives. Join us to be part of a team that values innovation, collaboration, and excellence, where your career aspirations are supported, and your talents are appreciated.

Who are you?

You are a strategic relationship builder with a passion for helping businesses grow and communities succeed. We’re looking for a Regional Retail Business Development Officer to join our team and lead the charge in expanding small business and retail relationships throughout our Southeast region. In this high-impact, client-facing role, you’ll work closely with regional leadership and branch teams to identify new business opportunities, strengthen existing partnerships, and drive growth through personalized, community-focused strategies. Your ability to connect with people, understand their unique financial needs, and match them with meaningful solutions will be key to your success. You’ll play a vital role in creating exceptional customer experiences and representing C&N. Continue reading to learn more!

You will be responsible for:

1. Developing & Expanding Relationships – Proactively engage with small business and retail clients to build lasting relationships and grow your book of business.

2. Driving Business Development – Identify new opportunities through outreach, networking, and participation in community events, with a focus on meeting and exceeding individual and regional goals.

3. Promoting Financial Solutions – Match client needs with retail and small business products and services, and make referrals to internal partners for lending, wealth, or other specialized solutions.

4. Delivering a Superior Customer Experience – Ensure each client interaction is meaningful and solutions-oriented, representing the C&N brand with professionalism and care.

5. Training & Supporting Branch Teams – Provide guidance and training to branch staff on business development best practices, product knowledge, and relationship management.

6. Collaborating Across Departments – Work closely with regional leaders, retail teams, and product specialists to deliver a seamless, customer-centered experience.

Requirements:

Education & Experience – You will need a Bachelor’s degree in a related field or equivalent experience AND 4–6 years of sales and leadership experience in banking or a related field.

Skills – You should possess well-developed abilities and a proven track record in the following areas:

• Sales & Relationship Building – Demonstrated success in generating new business, deepening client relationships, and delivering exceptional service.

• Strategic Thinking – Ability to plan and execute effective outreach strategies that align with customer needs and business goals.

• Communication & Collaboration – Strong interpersonal skills with the ability to engage confidently with clients, colleagues, and community partners.

• Flexibility & Travel – This role requires regular travel throughout the Southeast region to meet with clients and support branch teams.

Key Competencies – The combination of skills, behaviors, and attributes required to perform effectively in a role and achieve organizational goals include:

• Drives Vision & Purpose: Inspires optimism for the future, rallies support for organizational goals, and communicates a relatable and motivating vision.
• Drives Engagement: Aligns work with motivators, empowers individuals, values contributions, invites input, and connects goals to organizational success.
• Customer Focus: Delivers tailored solutions, exceeds expectations, and builds strong customer relationships.
• Interpersonal Savvy: Builds positive relationships across levels, functions, and cultures with diplomacy and tact.
• Instills Trust: Maintains integrity, follows through on commitments, and earns credibility through consistent actions.
• Builds Effective Teams: Creates diverse, cohesive teams with shared goals, fosters belonging, celebrates successes, and promotes collaboration.

Why C&N?

At C&N, we’re more than just a team – we’re a community working together toward a shared mission: the success of our customers, teammates, shareholders, and communities.

• Achieve & Grow: Your success is our success. At C&N, you’ll grow alongside our customers as we work together to achieve meaningful goals.
• Learn & Develop: Collaboration is at the heart of what we do. You’ll learn from and with your teammates, fostering both personal and professional growth.
• Contribute & Be Rewarded: Your contributions make a difference, and we recognize your impact through competitive rewards and career advancement opportunities.
• Share & Celebrate: Together, we give back and celebrate the milestones that matter to our communities.

We’re proud of our award-winning workplace culture, recognized repeatedly with the NBRI Circle of Excellence Award. At C&N, we live our values every day, creating a supportive, inclusive, and dynamic environment where you can thrive.

Comprehensive Benefits for Your Success:

At C&N, we offer more than just a competitive salary – our robust benefits package is designed to support your well-being, career growth, and work-life balance. Highlights include:

• Paid Time Off: Generous vacation, personal, sick, family sick, and community service leave.
• Retirement Savings: 401(k) with pre-tax and ROTH contribution options and a safe harbor match, plus an Employee Stock Ownership Plan (ESOP).
• Health & Wellness:
  • Health, dental, and vision coverage, including employer-paid premium options for employee-only coverage.
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care.
  • Employer-paid life and disability insurance.
  • Additional voluntary coverages to meet your unique needs.
• Career Development: Access to education and development programs and ongoing support for personal and professional growth.

With C&N, you can customize your benefits to fit your life while growing your career in a supportive and rewarding environment.