Field Service Technician — Valley Energy

C&T Enterprises, Inc., will receive letters of interest for a Full-time Field Service Technician at Valley Energy.

Location: This position will be based at the Valley Energy headquarters in Sayre, PA.

Reporting Structure: This position will report to the Operations Manager at Valley Energy.

Primary Function: The primary responsibilities of this role include serving as the first responder for investigating odor complaints, emergencies, and damages. Additional duties involve performing meter changes and readings and investigating high bill complaints. The role also includes conducting leak repairs, changing pressure charts, and assisting with various operational activities as needed.

Qualifications and Skills:

To be successful in this role, the candidate should possess the following qualifications and skills:

• High school diploma or equivalent
  • Must be qualified in accordance with the Company’s Operator Qualification Program
    
• One year or equivalent training in gas equipment repair and pipe fitting
  
• Must possess a working knowledge of the fundamentals of natural gas and gas operations, including regulations and standards set by the Public Service Commission (PSC), Public Utilities Commission (PUC), Office of Pipeline Safety (OPS), and the National Fire Protection Association (NFPA)

• Familiarity with company procedures related to leak investigation, pipe fitting, and gas heating equipment, as well as identifying and addressing irregular conditions
  
• Use of leak detection and carbon monoxide detection equipment
  
• Strong interpersonal and customer relations skills

• Demonstrated ability to balance multiple duties and priorities effectively

• Ability to effectively work independently with little or no supervision
  
• Respect for a diverse workforce and internal/external constituents
  
• Commitment, responsibility, trustworthiness, and integrity

Responsibilities:

As the Field Service Technician, the candidate will be responsible for:

• Installs, services, maintenance, and repairs of all types of company gas piping and equipment
  
• Removing, installing, and maintaining meters, meter reading devices and meter installations, including painting program
  
• Investigating and classifying odor and carbon monoxide complaints
  
• Investigating high bill complaints
  
• Managing the initiation and termination of customer service connections
  
• Conducting field work for collection activities
  
• Reading meter routes
  
• Performing facilities maintenance
  
• Maintaining awareness of and reporting irregular conditions on company facilities and customers piping and equipment, theft of service, leaks, and changes in customer rate classifications
  
• Reporting unresolved customer complaints or concerns
  
• Calibrating leak detection equipment
  
• Performing One-Call locates and mark-outs
  
• Performing traffic control for construction and operations departments

• Preparing related reports and documents
  
• Maintaining assigned vehicle and equipment

• Performing other related work as assigned

Special Working Conditions:

The candidate must be available for after-hours rotating call duty schedules to perform service work and respond to emergencies. Residency within or in close proximity to the company's service area is required. The role occasionally involves working in inclement weather. Certification to wear a respirator, including adherence to acceptable facial hair limitations, is mandatory. The candidate will also be subject to random drug and alcohol testing.

How to Apply:

If you meet the qualifications for this position and are seeking an exciting new challenge, we invite you to apply. Qualified applicants should complete the Position Inquiry Form, uploading a resume and any other supporting documentation. The company will review applications on a rolling basis until the position is filled.

C&T Enterprises, Inc., is an equal-opportunity employer that values diversity in its workforce. We encourage applicants from all backgrounds to apply.

Note: Only shortlisted candidates will be notified.

About Us:

C&T Enterprises, Inc. is a jointly owned for-profit subsidiary of Claverack (Wysox, PA) and Tri-County (Mansfield, PA) Rural Electric Cooperatives. C&T provides shared management and support services for the two parent electric cooperatives, as well as the cooperatives’ telecom affiliates, Claverack Communications - Revolution Broadband and Tri-Co Connections, along with C&T’s subsidiary utilities, including Wellsboro Electric Co. (Wellsboro, PA), Citizens’ Electric Co. (Lewisburg, PA), and Valley Energy (Sayre, PA), a natural gas distribution company.