What are the responsibilities and job description for the Installation and Operations Leader position at C.V. Security?
About the Role
We are seeking an experienced leader to oversee our installation and service teams, ensuring exceptional service delivery and maintaining high levels of customer satisfaction.
- Main Responsibilities:
- Oversee project/job installations and maintenance, ensuring compliance with industry regulations, company-approved standards, and customer specifications.
- Conduct service calls and troubleshoot complex technical issues when needed.
- Ensure timely completion of service requests and maintain service excellence standards.
Requirements
- Experience: Minimum of 5-7 years in the security industry, with at least 3 years in a managerial role overseeing installation and service teams.
- Technical Expertise: Extensive knowledge of alarm systems, fire systems, CCTV, and access control installation, servicing, and troubleshooting.
- Certifications: Relevant industry certifications (ESA, NICET) are a plus.
- Leadership Skills: Strong ability to lead, train, and manage teams effectively.
