What are the responsibilities and job description for the Director, Business Development- Southeast position at C&W Services?
C&W Services - Director, Business Development - Southeast
Job Description Summary
A Director of Business Development – Geography / Regional Assignment (DBD - Geo) works to improve C&W SERVICES’ market position and achieve financial growth within defined geographic and regional assignments. This person assists in the development of regionally directed strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals, and maintains extensive knowledge of current market conditions.
The DBD - Geo position is a senior-level management position within C&W SERVICES. It is their job to work closely with the Vice President(s) of Operations for the geography / region and with the internal solution development team, marketing staff, and other managers to increase sales opportunities and thereby maximize revenue for C&W SERVICES. To achieve this, the DBD - Geo needs to find potential new customers, present to them, ultimately convert them into clients, and continue to grow business in the future. They call on prospects and / or clients, often being required to make presentations on solutions and services that meet or predict their clients’ future needs. The DBD - Geo may be involved in an element of non-financial management of existing clients to ensure client satisfaction.
Job Responsibilities
- New Business Development
- Prospect for potential new clients and turn this into net new business opportunities.
- Meet potential clients by growing, maintaining, and leveraging your network.
- Identify potential clients and the decision makers within the client organization.
- Research and build relationships with new clients.
- Set up meetings between client decision makers and C&W SERVICES’ business leaders and Subject Matter Experts (SMEs).
- Plan approaches and presentations.
- Work with the team to develop proposals that speak to the client’s needs, concerns, and objectives.
- Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion.
- Client Retention
- Present new solutions and services and enhance existing relationships.
- Work with Operations and internal colleagues to meet customer needs.
- Participate in key client account governance activities.
- Business Development Planning
- Attend local industry functions, such as association events, conferences, and trade shows, and provide feedback on market trends.
- Identify opportunities for marketing and prospecting campaigns that will lead to an increase in net new business for C&W SERVICES.
- Management and Research
- Maintain data in C&W SERVICES’ CRM and ensure data is accurate.
- Track and record activity on accounts and help to close deals to meet targets.
Education & Work Experience
C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.
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