Job Title

Guest Experience Representative

Job Description Summary

Location: Wayzata, MN
Salary: Part Time - $19.00 to $20.00 per hr.
Shift: 2nd Shift
Days: Monday – Friday
Hours: 2:00 p.m. - 6:00 p.m.

In accordance with C&W Services policies and procedures, this role is the central point of contact and responsible for meet, greet and direct all employees and guests. This position interacts regularly with customers and high-profile guests including shareholders and dignitaries. Interaction with approximately 50-100 guests per day while maintaining superior customer services at a corporate HQ office located in Wayzata, MN.

Job Description

• Meet, greet, and direct all employees, contractors and guests; notify company personnel of visitor arrival
• Maintains access control by implementing and adhere to security procedures while issuing guest badges
• Provide visit support services: assist with transportation arrangements, assemble name badges, etc.
• Maintain a clean and tidy appearance of the reception area.
• Answer phone calls with employee questions
• Monitors lobby and work area determine customer flow.
• Ability to work mandatory overtime hours to accommodate receptionist needs.
• Interact and work with informal and formal teams, with other employees and customer representatives from various departments always demonstrating a professional demeanor.
• Report to IFM Business Manager on a regular basis on conditions relative to day to day activities
• Responsible for participating in training and continued professional development in the areas of safety and general skill improvement.
• Perform all other tasks as assigned by the IFM Business Manager in response to the needs of the client.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $19.00 - $20.00

C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “C&W Services”