Office Assistant

The Office Assistant will coordinate the daily administrative function within the branch by providing clerical and organizational support to Operations. Provides excellent customer service. Maintains accurate record keeping and providing for the proper safeguard of confidential information. At GFL our goal is to invest in our people and provide opportunities to grow for life! Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE! 15 days of paid time off. 4 medical plan options including an HSA with employer contribution & match program. Dental and vision coverage. 401(k) with an employer match. Paid holidays. Employee Assistance Program with free counseling services. Overview: GFL Environmental is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job — it’s an opportunity to grow in your career, make new friends, and make a difference each day. Key Responsibilities: Support and assist the branch in meeting goals, requests, and Requirements: of the division and home office. Maintains policy and procedures manual regarding branch audit Requirements: Coordinate audit procedures for the branch. Process manual municipal and commercial bills. Enter new residential accounts and work orders into ERP system. Handle customer questions in person and via the telephone. Process credits and sales adjustments up to the established limit. Pick up and sort incoming mail. Prepare all month end reports including landfill accrual, commodity, etc. and ensure reports are completed accurately and timely. Ensure affirmative action logs are accurate and complete and sent to Human Resources quarterly. Order and maintain the inventory relating to safety and all office supplies through ERP system. Assist in training of new staff on branch procedures, customer service, computer systems, etc. Enter changes to customer accounts or any customer concerns into Tower. Assist Collections Department as needed. Oversee proper application of established employee regulations and policies within the office and provide proper safeguard of confidential information. Ensure accuracy of all billing including roll-off work orders and process manual billing accounts into the system. For areas with Landfill responsibilities, responsibilities including weigh in and outs, scale testing, verification of hauling accuracy and other duties as required. Ensure that reception area is neat and orderly. Assist shop with administrative duties as needed. Back-up on incoming calls and direct messages to appropriate personnel. Address customer concerns and resolve problems as they arise. Maintain a positive attitude and promote our corporate image by focusing on good customer service, cooperation, employee partnership, clear and positive phone manners and paying attention to detail. Conform in all respects with applicable federal, state/provincial, and local laws, regulations, ordinances, and other orders and to all company policies, procedures and directives from supervisors. Perform other duties and responsibilities as required or requested by management. Physical/ Mental Demands: Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Possess ability to regularly lift/move up to 10 pounds and occasionally lift/move up to 20 pounds. Knowledge, Skills and Competencies: Equivalent combination of education and experience. Proficient in Microsoft Word, Excel, and Microsoft Office. Experience with AS400 and Tower preferred. Excellent interpersonal skills. Working Conditions: Work in indoor office environment 95% of the time. Noise level is usually moderate. Requirements: Associates Degree or equivalent from two-year college or technical school. Two (2) to four (4) years related experience and/or training. #GFLTalent We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com Current GFL Employees If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub. Son personnel, c’est ce que GFL a de plus précieux. C’est pourquoi nous sommes heureux que vous consultiez ce portail! Nous avons la volonté de vous offrir des perspectives professionnelles exceptionnelles, de laisser sur l’environnement une empreinte positive et d’aider nos employés à réaliser leurs ambitions personnelles. Nous entendons créer les emplois qui sauront vous attirer chez nous. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.