What are the responsibilities and job description for the Personal Lines Senior Account Manager position at C1 Insurance Group?
Personal Lines Account Manager
Full-Time, In-Office
C1 Insurance Group is a Dallas-based insurance agency with a positive, lively culture. We are a growing team that has a family oriented environment that seeks to work together to provide the best possible service to our customers. We are a full service risk management firm that has consistently grown double digits year over year since our inception in 2011. Our growth is driven off of referrals from customers, centers of influence, and having great people to serve them.
WHAT WILL YOU DO?
- Advise and support clients with inquires around various insurance coverages, policies and terms
- Strengthen relationships with existing customers by providing excellent customer service
- Work with producers to maintain high customer retention
- Manage customer communication & documentation
- Assist customers with coverage & billing questions via phone & email
- Process policy changes, updates to billing, cancellations & reinstatements
- Facilitate the claims process, as needed
WHO ARE YOU?
- Customer Service background
- Strong written & verbal communication skills
- Strong Problem solving skills
- Detail-oriented
- Positive attitude
- Preferred bachelor's degree or insurance background
- Proficient with Microsoft Office/ Google Workspace
****P&C insurance license and experience required****
****Insurance experience required****
WHY US?
This position is a full-time, in-office position in Dallas, TX. Our training program is intentionally designed to ensure you are fully-equipped and confident in starting your role. We are excited to play a part in your growth and development.
Compensation is an annual salary based on experience. We offer paid time off, paid holidays and health insurance coverage.