What are the responsibilities and job description for the Nurse Navigator, Periop Procedural Scheduling, 32 Hours, Days position at C100 UMass Memorial Medical Center, Inc.?
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Exempt Schedule Details: Monday through Friday Scheduled Hours: 0730-1600 Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 32 Cost Center: 10020 - 2123 Endoscopy Admin This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. I. Major Responsibilities: 1. Facilitates the entry of patients into the diagnostic and/or treatment system and coordinates their care including family involvement. Follows the patients throughout the continuum of health care services across multiple departments. 2. Assists patients in understanding their diagnosis, treatment options, recommended follow up and resources available. 3. Utilizes nursing process to comprehensively assess the patients’ physical and psychological sta-tus. 4. Evaluates progress of patients along the continuum and is responsible for professional and per-sonal modifications along with the healthcare team as appropriate. May assist with tracking of post care patients to ensure post treatment standards of care are met along with referrals. As necessary, ensures that patients receive clinical satisfaction surveys. 5. Coordinates and participates in multidisciplinary planning conferences, collaboratively assists with the development of patient summaries for use by care team. II. Position Qualifications: License/Certification/Education: Required: 1. Bachelor’s degree in Nursing. 2. Current Massachusetts Registered Nurse licensure and registration. Preferred: 1. Masters Degree in Nursing. Experience/Skills: Required: 1. Minimum of 5 years nursing experience. 2. Excellent teaching, consultation, and customer service skills. 3. Excellent critical thinking skills. 4. Demonstrates leadership experience. 5. Excellent verbal and written communications skills. 6. Computer literate with knowledge of Microsoft Office products. Preferred: 1. Skilled with utilization of EMR and other software. 2. Experience with Project Management. ADDENDUM FOR NURSE NAVIGATOR ENDOSCOPY (BUNDLE) CARE ROLE Position Summary: Same. Major Responsibilities – Differences if an APP is hired: 1. Responds to patient/family/provider issues and concerns in timely manner, including but not limited to writing prescriptions, interactions with post-acute care providers, obtaining imaging studies to identify possible complications, rounding on patient floors, and responding to tasks and triaging patient care or provider issues etc. 2. Develops relationships with post-acute care providers, including SNF, home health, inpatient rehab. Monitors patients' length of stay, condition, and is the point of contact for patient, family and providers to assist in ED and readmission avoidance. 3. Assists in the development of clinical pathways and consistency of the care provided by our providers. Differences in Qualifications for All Staff: Experience/Skills: Preferred: 1. 2 years of previous Endoscopy care experience. 2. Previous experience with risk-based episodes of care. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible. At UMass Memorial Health, everyone is a caregiver. No matter their responsibilities or title, every employee or “caregiver” fills an important role for our patients and their families every day. Who is a caregiver? It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.
