What are the responsibilities and job description for the Solutions Engineer position at C2 Labs, Inc?
C2 Labs [www.c2labs.com] partners with clients on their IT transformation journey via our industry leading capabilities in full stack development, hyper automation/DevOps, and cyber security compliance. C2 Labs provides specialized products and services that allow our clients to innovate with speed and scale seamlessly while maintaining a robust and effective security posture. As digital transformation partners, we address the most urgent needs that hold back our clients including pro-actively addressing cultural change, quantifying risk, automating/eliminating paperwork, and addressing critical skill gaps.
LOCATION & ELIGIBILITY REQUIREMENTS:
This is a 1099 independent contractor position requiring that all Candidates must be United States citizens and able to successfully complete and maintain a Public Trust security clearance.
This position can be based anywhere physically within the United States. This position will require periodic travel (up to 25%) for client meetings and work assignments. The candidate must be a US Citizen and is subject to a background check and unannounced drug testing requirements. If you’re ready to work on the most cutting-edge IT/Cyber challenges, we are excited to have you on our team.
Solutions Engineer
Job Duties:
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Technical Support: Assist in troubleshooting and resolving hardware, software, and network-related issues.
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Solution Development: Collaborate with senior engineers and stakeholders to design and implement IT solutions aligned with business objectives.
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System Maintenance: Support the maintenance and monitoring of IT systems to ensure optimal performance and security.
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Documentation: Create and maintain technical documentation, including system configurations, troubleshooting guides, and project plans.
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Project Participation: Contribute to IT projects, including upgrades, migrations, and new system implementations.
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User Training: Provide end-user support and training on new systems and technologies.
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Collaboration: Work closely with cross-functional teams to gather requirements and ensure successful delivery of IT solutions.
Education/Training, Qualifications, and Certifications:
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Must be a U.S. Citizen.
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Bachelor's degree in computer science, Information Technology, or a related field OR three years of equivalent work experience.
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Basic knowledge of IT infrastructure, including networking, cloud services, and system administration.
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Familiarity with scripting or programming languages such as Python, PowerShell, or Bash.
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Strong analytical and problem-solving skills.
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Excellent written and verbal communication and interpersonal skills.
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Ability to prioritize tasks and work effectively under supervision.
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Eagerness to learn and adapt to new technologies.
