What are the responsibilities and job description for the Technical Sales Support Engineer position at C23901 Alfa Laval Inc (US)?
At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.
About the job
Join Alfa Laval as a Technical Sales Support Engineer providing high-level technical support to customers, sales teams, and internal stakeholders.
This position ensures seamless operation and integration of Alfa Laval’s advanced fluid handling products, including pumps, valves, tank mixing solutions, membranes, and automation systems.
Collaborate with the Technical Support team to enhance client relationships through timely feedback, issue resolution, and innovative solutions. You’ll also participate in customer projects, champion product launches, and contribute to our reputation as a trusted technical partner. Currently, this is a hybrid opportunity located in Kenosha, WI.
As a part of the team, you will:
Work with existing relations or in projects and in what is generated via field sales.
Participate in customer visits, meetings, and technical presentations to deliver tailored value propositions and strengthen relationships.
Assist in preparing detailed and accurate quotations for customer projects.
Drive success in product launch campaigns and serve as the go-to technical expert for specific product categories.
Provide guidance in areas such as rheology (including testing), metallurgy, and elastomers/polymers, and share knowledge across internal teams.
Work with sales, communications, product development, and operations teams to deliver superior technical solutions.
Travel up to 25% to assist in sales support, field service, training, tradeshows, seminars and/or company meetings.
What you know:
You have an associate degree in Engineering or related technical discipline, bachelor's degree is preferred, and:
Previous experience with CAD and providing technical problem solving.
Hands-on experience with fluid handling equipment such as pumps, valves, fittings, or heat exchangers is highly preferred.
Knowledge or experience with Rheology, Metallurgy, Elastomers/Polymers is a plus.
Strong PC skills including presentations, Excel, and CRM software.
Ability to prioritize and manage multiple short-term tasks.
Ability to work independently.
Ability to synthesize technical information from multiple sources.
We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.
What’s in it for you?
We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success. Our benefits-eligible associates enjoy healthcare, dental and vision plans, a robust wellness program, generous 401(k), paid holidays, paid time off benefits, and more. At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right. The base salary for this role is typically $70,000-$85,000.
EEO/Vet/Disabled Employer
Salary : $70,000 - $85,000
