What are the responsibilities and job description for the Help Desk / End-User Support Lead position at C3E InnoveX Inc?
ey Responsibilities:
- Supervise help desk teams and escalate technical issues.
- Ensure timely response to IT support requests.
- Manage help desk ticketing systems and reporting.
Qualifications:
- CompTIA A , ITIL v4 preferred.
- 5 years experience in IT support roles.
Must possess an active Secret Clearance.
Job Type: Full-time
Pay: From $56,845.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: Hybrid remote in Randolph AFB, TX 78150
Salary : $56,845
