What are the responsibilities and job description for the Patient Order Coordinator/Patient Coordinato/Medical Order Specialist position at C4 Technical Services?
Job Description
- Ensure timely processing of orders.
- Review clinician documentation for specific criteria to satisfy payer medical policy requirements.
- Verify patient eligibility and durable medical equipment benefit with health insurance plan(s).
- Determine authorization process and requirements of payers for durable medical equipment.
- Submit and follow up on the status of authorization requests for DME coverage with commercial payers.
- Build strong relationship within accounts (clinicians and clinic staff) to retrieve documentation necessary to submit a claim to patient’s insurance.
- Document patient insurance benefits in Tactile's database and verify the information on file is accurate.
- Update and maintain patient information and database records thoroughly and accurately.
- Serve as an expeditor/liaison between Tactile Medical, clinicians, healthcare teams, and patients to obtain all necessary paperwork to drive order to shipment.
- Participate in ongoing team trainings.
- Maintain department service levels including turnaround time.
- Maintain payer portal registration.
- Be a team player. Assist other team members when needed.
- Be a champion for continuous process improvement. Ask questions and continually look for ways to make processes better, faster, or more efficient.
- Contribute to monthly 1:1, small and large group team meetings.
- May participate in training of new team members or field reps, handle product conversions and/or general account support.
- Maintain compliance with internal and external regulations, policies, and procedures for areas of responsibility.
- Other duties as assigned.
Job Types: Contract, Temporary
Pay: $22.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $22
