What are the responsibilities and job description for the STAFF SERVICES MANAGER II (MANAGERIAL) position at CA Science Center?
This is an exciting opportunity to join our team at the California Science Center (CSC), a world-class science museum, that develops and features award-winning exhibits and internationally renowned education programs. The Science Center's workforce includes executive, managerial, supervisory, and administrative classifications, however, rank and file facility maintenance and skilled trades represent approximately fifty-one percent (51%) of its civil service workforce. We are seeking a Staff Services Manager II (Managerial) to join our team, based in the vibrant Exposition Park. This location, home to world-class museums, educational institutions, sports facilities, and entertainment venues, offers a stimulating work environment that fosters growth and innovation.
We actively cultivate an inclusive atmosphere that embraces individuals from diverse backgrounds, cultures, and life journeys, empowering them to excel and flourish. We enthusiastically welcome your distinctive contributions to our organization and the meaningful work we undertake.
Under the general direction of the Deputy Director of Administration (DDA), the Staff Services Manager II (Managerial) (SSM II (M) ), will direct and oversee the daily operation of the Department's personnel operations and human resources programs. The SSM II is responsible for program implementation, including formulating and administering agency policy, and management oversight. Under the working title, Human Resources Director/ Equal Employment Opportunity Officer, the incumbent is the subject matter expert in Human Resources, and key advisor to the DDA and ensures the Department's compliance with state policies, laws, rules and regulations. The incumbent provides proactive, responsive, and high-quality service to the California Science Center (Science Center), California African American Museum (CAAM), and Office of Exposition Park Management (OEPM) employees, representatives of outside agencies, and members of the public.
Apply today to join our team! We especially encourage veterans, women and persons with disabilities to apply. We actively cultivate an inclusive atmosphere that embraces individuals from diverse backgrounds, cultures, and life journeys, empowering them to excel and flourish. We enthusiastically welcome your distinctive contributions to our organization and the meaningful work we undertake.
Visit our website at www.californiasciencecenter.ca.gov to learn more about us.
We actively cultivate an inclusive atmosphere that embraces individuals from diverse backgrounds, cultures, and life journeys, empowering them to excel and flourish. We enthusiastically welcome your distinctive contributions to our organization and the meaningful work we undertake.
Under the general direction of the Deputy Director of Administration (DDA), the Staff Services Manager II (Managerial) (SSM II (M) ), will direct and oversee the daily operation of the Department's personnel operations and human resources programs. The SSM II is responsible for program implementation, including formulating and administering agency policy, and management oversight. Under the working title, Human Resources Director/ Equal Employment Opportunity Officer, the incumbent is the subject matter expert in Human Resources, and key advisor to the DDA and ensures the Department's compliance with state policies, laws, rules and regulations. The incumbent provides proactive, responsive, and high-quality service to the California Science Center (Science Center), California African American Museum (CAAM), and Office of Exposition Park Management (OEPM) employees, representatives of outside agencies, and members of the public.
Apply today to join our team! We especially encourage veterans, women and persons with disabilities to apply. We actively cultivate an inclusive atmosphere that embraces individuals from diverse backgrounds, cultures, and life journeys, empowering them to excel and flourish. We enthusiastically welcome your distinctive contributions to our organization and the meaningful work we undertake.
Visit our website at www.californiasciencecenter.ca.gov to learn more about us.
You will find additional information about the job in the Duty Statement.
Working Conditions
PLEASE REFER TO DUTY STATEMENT IN THE WORK ENVIRONMENT SECTION.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES MANAGER II (MANAGERIAL)
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Job Code #:
JC-464774
Position #(s):
314-102-4969-001
Working Title:
Human Resources Director/EEO Officer
Classification:
STAFF SERVICES MANAGER II (MANAGERIAL)
$8,461.00 - $9,611.00
# of Positions:
1
Work Location:
Los Angeles County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Work Shift:
8:00am - 4:30pm
Work Week:
Monday - Friday
Department Information
The California Science Center, a prominent state scientific and technological museum, is located South of Downtown Los Angeles at Exposition Park is open to the public seven days a week, 362 days per year, with free general admission to its permanent exhibit galleries. One of California’s premier family destinations, it features award-winning exhibits that aim to inspire science learning and the permanent home for the Space Shuttle Endeavor.
Mission: The California Science Center aspires to stimulate curiosity and inspire science learning in everyone by creating fun, memorable experiences because we value science as an indispensable tool for understanding our world, accessibility and inclusiveness and enriching people’s lives.
www.californiasciencecenter.ca.gov
www.californiasciencecenter.ca.gov
Special Requirements
The selected candidate will be required to submit to pre-employment hiring clearances which include the following: Department of Justice Livescan fingerprint and medical testing for tuberculosis, within three business days of receipt of a conditional offer of employment.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/8/2025Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
CA Science Center
N/A
Attn: State Human Resources
700 Exposition Park Drive
Los Angeles, CA 90037
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
CA Science Center
N/A
State Human Resources
700 Exposition Park Drive
Los Angeles, CA 90037
Loading Dock mail attendant in sealed envelope labeled: CONFIDENTIAL/STATE HR
08:00 AM - 03:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- School Transcripts
- Statement of Qualifications -
The Statement of Qualifications (SOQ) is a screening tool and will be scored based on the applicants ability to follow instructions and writing ability.
This position requires a Statement of Qualifications (SOQ). Applications submitted without an SOQ or an SOQ that does not answer the items/questions, and/or does not follow formatting instructions will be considered not interested in this position and will be eliminated from the selection process. Resumes and cover letters do not take the place of the SOQ.
All relevant work experience, skills sets, and professional qualifications must be listed on STD. 678. Applications will be screened based on the information provided on the STD. 678 and not on your resume or SOQ. Failure to include required information on the STD. 678 may result in elimination from the recruitment process.
Please see the Statement of Qualifications section for instructions.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Bachelor’s degree, Master's degree, and/or higher education in Human Resources, Business Administration, or related field preferred.
- At least three years’ experience in human resource management, along with comprehensive knowledge of employee supervision, development, and training principles and practices, as well as strong program management skills.
- Strong technical and legal understanding of human resources, personnel management laws, employment law, labor relations and bargaining units, benefits, civil service rules and regulations, policies, and procedures etc.
- Comprehensive knowledge and understanding of Equal Employment Opportunity (EEO) laws, including Title VII, ADA, ADEA, and other relevant state and federal regulations.
- Knowledge, experience, and ability to apply and interpret policies, regulations, and laws.
- Exceptional problem-solving skills to effectively identify and analyze complex HR situations, develop comprehensive solutions, and implement changes to optimize workforce performance and ensure a positive work environment.
- Excellent communication skills, including the ability to convey information with tact and diplomacy, while actively building and maintaining positive, professional working relationships with all levels of management, employees, and stakeholders.
- Ability to use tact and good judgment while communicating and working with customers, co-workers, management, and other government agency representatives.
- Ability to demonstrate exemplary confidentiality, operates with autonomy, exercises astute judgment in all decisions, and consistently acts in the best interest of the department.
- Experience with managing, prioritizing, and executing HR initiatives in a fast-paced and changing environment.
- Comprehensive computer skills and experience utilizing the Microsoft Office suite and/or HR information systems to manage HR data and generate reports.
- Excellent business writing skills demonstrating the ability to communicate clearly, concisely, and professionally in a professional setting, including writing emails, reports, proposals, and memos, by using proper grammar, avoiding jargon, tailoring content to the audience, and ensuring the message is easily understood and actionable.
- Strong leadership and interpersonal skills and experience in collaborating in a team environment to achieve department goals.
- Strong presentation skills, with the ability to clearly articulate ideas and engage diverse audiences.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Free parking is available to employees. The building is within close distance to public transportation, including the Metro Expo Line and a variety of restaurants.
California Science Center employees enjoy unique benefits, such as employee discounts on merchandise, concessions and summer camp, exhibit preview days, and reciprocal admission to local museum.
Free parking is available to employees. The building is within close distance to public transportation, including the Metro Expo Line and a variety of restaurants.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Maria Hernandez
(213) 744-7533
HR@californiasciencecenter.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Patty Marquez
(213) 744-2328
pmarquez@californiasciencecenter.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Eligibility and Examination Information
To be considered for the job vacancy you MUST satisfy one of the following requirements:
List Eligibility – Successfully complete the civil service exam for the classification (see Examination Information section below).
Transfer Eligibility – Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above).
Reinstatement Eligibility – Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above).
To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers, copy or click on the following link: Staff Services Manager II (Managerial) Exam - EX 2175
MINIMUM QUALIFICATIONS will be verified prior to being scheduled for an interview. Please refer to Minimum Qualifications on the bulletin when applying.
EDUCATION INFORMATION: If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Foreign Degrees: Applicants who completed their education outside of the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline. Foreign education credential evaluation services can be found at https://www.naces.org
Statement of Qualifications
Please provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Applications received without an SOQ or those that do not respond to the specific statements below will not be considered. Note that resumes and cover letters cannot replace an SOQ.
The SOQ must be typed, titled “Statement of Qualifications”, the JC number with full name in the upper left-hand corner of the document and each statement must be numbered and answered listing all relevant experience, education, and training, including places of employment, dates, and duties performed.
The SOQ must not exceed 3 pages in length, double spaced 1-inch margins, in narrative writing style, and address the following:
1. Please describe your experience in leading personnel functions that have a department-wide impact. In your response, include the number of years you have overseen each function, the role you played, and the level of impact it had across the department. Additionally, please provide a contact person and their phone number who can verify your leadership in each function.
2. Please describe your experience with Equal Employment Opportunity (EEO) programs, including your familiarity with EEO statutes related to the complaint process. In your response, include the number of years of experience you have, the specific functions you have performed, and any expertise you possess in investigating sensitive allegations.
3. Describe your leadership and management skills, including how you establish goals, priorities, and objectives for yourself and your department, and explain how you determine measurable results.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.