Health and Wellness Manager

A CBD / THCA smoke shop manager should possess a combination of relevant skills, qualifications, and personal traits to successfully run the shop and ensure compliance with regulations. Below are the recommended qualifications:

Educational Background

• High School Diploma or GED: Minimum requirement for most positions.

• Preferred: Some college or a degree in business management, marketing, or a related field.

Industry Knowledge

• In-depth knowledge of CBD products, smoking accessories, and related merchandise.

• Familiarity with the health benefits, uses, and potential risks of CBD.

• Awareness of industry trends, including emerging products and consumer preferences.

Regulatory Knowledge

• Understanding of state and federal laws regarding the sale of CBD products and other regulated items.

• Ability to ensure compliance with age restrictions, labeling requirements, and licensing.

Experience

• Retail Management: At least 1–3 years of experience in a retail or customer service management role.

• Experience in inventory management, point-of-sale (POS) systems, and cash handling.

• Sales and marketing experience, particularly in driving customer engagement and loyalty.

Skills

1. Leadership and Team Management:

• Proven ability to manage, train, and motivate a team.

• Conflict resolution and decision-making skills.

2. Customer Service:

• Excellent interpersonal and communication skills.

• Ability to handle customer inquiries and complaints professionally.

3. Sales and Merchandising:

• Skills in upselling, cross-selling, and creating effective displays.

• Knowledge of sales tracking and analyzing performance metrics.

4. Business Operations:

• Financial acumen for budgeting, payroll, and expense tracking.

• Experience with inventory control and reordering processes.

5. Marketing:

• Ability to create and execute local marketing strategies and promotions.

• Knowledge of social media and digital marketing for shop promotion.

Personal Traits

• Professionalism and dependability.

• Passion for the CBD and smoke shop industry.

• Flexibility to work evenings, weekends, and holidays as needed.

• Strong ethical standards and commitment to customer safety.

Certifications (Optional)

• Certifications related to CBD products or retail management.

• Training in Responsible Vendor or Age Verification compliance, where applicable.

By meeting these qualifications, a manager can effectively oversee the daily operations of a CBD smoke shop, build customer trust, and drive business success.

Job Type: Full-time

Pay: Up to $22.27 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to Commute:

• El Paso, TX 79936 (Required)

Ability to Relocate:

• El Paso, TX 79936: Relocate before starting work (Required)

Work Location: In person

Salary : $22