What are the responsibilities and job description for the Inside Sales Representative - Legal position at Cabanas Law Firm?
Compensation:
$80,000 - $110,000 OTE
Responsibilities:- Maintain the client database to make sure the sales team can access current information on all leads
- Qualify incoming leads so appointments are arranged as fast as possible to provide an excellent customer service experience
- Seek out new business opportunities within the assigned geographies to expand clientele
- Funnel new qualified leads into the sales pipeline by following up with each prospect via email, phone calls or other forms of communication
- Report on key performance and sales metrics on a monthly and quarterly basis to ensure sales goals are achieved
- Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
- Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload
- Contact clients via phone and assist them with hiring the firm for legal services after their meeting with the attorney
- Assist clients by resolving their objections, such as budget, timing, shopping around, etc., and helping to get their "yes" to the help they really want. You must be capable of having this conversation in English or Spanish
- Follow up with your sales leads consistently and compassionately to move them through the decision-making process
- Nurture relationships with clients
- Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases
- Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files
- Maintain the client database to make sure the sales team can access current information on all leads
- Report on key performance and sales metrics on a monthly and quarterly basis to ensure sales goals are achieved
All calls will be with potential clients who have contacted the firm for assistance with their legal issues and are considered "warm" leads, in different stages of getting ready to change their lives. You would not be required to make any cold calls.
- 2 years of experience in sales or a similar role
- Current U.S. driver’s license and the ability to travel by car
- Superb communication skills, both written and verbal, as well as interpersonal skills and time management skills
- Experience using CRM software as part of the sales process
- High school diploma required, bachelor’s degree preferred
- Required: Fluent in English and Spanish
- 2 years of experience in phone sales/sales calls or a similar role
- Superb communication skills, both written and verbal, as well as a sense of empathy
- Excellent interpersonal skills, including negotiating, presenting, and persuading in a natural and responsive manner
- Deadline-oriented and excellent time management skills
- Manage daily activities precisely, focusing on priorities and achieving key performance indicators consistently
- Internal confidence stemming from overcoming a major life challenge, so that you can have a conversation with a potential client that is hesitating out of fear
- Working knowledge of the sales process and CRM software
Cabanas Law Firm is dedicated to guiding divorce and family law clients through complex legal issues with compassion and strategic expertise. Known for helping individuals emerge stronger and in a better position after their legal journey, we provide a thoughtful and assertive approach that truly cares for clients.
Our mission is to offer customized guidance, foster security, and clarity during challenging times, and maintain high levels of communication with clients. We pride ourselves on a modern office setting in multiple locations across South Florida to be more convenient for clients. Our attorneys work with a dedicated and supportive team, and the Firm emphasizes professional growth and client satisfaction.
Salary : $80,000 - $110,000
