FLEET SUPPORT COORDINATOR - TRANSPORTATION DEPARTMENT

General Definition of Work: 

Essential Functions/Typical Tasks: 

Manages DHS Agency’s car fleet, which includes monitoring and tracking maintenance, fuel usage, CCTS pre and post trip vehicle inspections and spot checks, automotive supply spending and the issuance of gas card PIN numbers. (These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) 

• Schedules vehicle/tire maintenance and repair which includes vehicle recalls for Human Services fleet and Cabarrus County Transportation Services (CCTS) fleet; maintains CCTS vehicles in accordance with NC state public transportation requirements. 
• Drives County vehicles to/from service locations; drives County vehicles to car wash at least once per month and sooner if needed. 
• Gathers and enters mechanical records data into the Asset Works state system for CCTS vehicles. 
• Maintains maintenance books on each CCTS vehicle per State System Plan (SSP). 
• Inspect the parking lot at least once per day to ensure vehicles are parked in correct location and there is no visible damage or mechanical issues. 
• Provides call center backup assistance as needed and supports other transportation division needs.  
• Enters, issues, and deletes access PIN numbers for the Linear Access system (fleet parking area access). 
• Performs courier duties for the Transportation Division as needed. 
• Checks and reviews a variety of data for accuracy, completeness, and conformance to established standards and procedures. 
• Collects, prepare and maintains data for records, reports and files (trends in car usage, car wash schedule, oil changes, other maintenance, mileage, etc.) 
• Makes minor vehicle repairs as needed (ex. fuse/bulb replacement, jumps vehicle batteries) 
• Meets with supervisor at least weekly or more frequently if needed to review maintenance reports and other agency tasks. 
• Makes transportation reservations for clients and maintains client database in Route Match software. 
• Handles customer services cancellations and problems encountered by customer and/or vendor company. 
• Directs contact with the public and service organizations. 
• Coordinates transportation services with vendors’ in and out of Cabarrus County. 
• Validates transportation driver sheets; ensures correct recordation for billing purposes; audits Medicaid slips and RGP tickets. 
• Maintains integrity of Transportation Database. 
• Relays messages, transfer phones to and from night service; retrieve messages from service. 
• Operates standard office and computer equipment. 
• Performs related tasks as required, including emergency shelter operations. 

Knowledge, Skills, and Abilities: 

Significant knowledge of office or work unit procedures, methods and practices; of NC public transportation vehicle maintenance standards; of and ability to use correct grammar, vocabulary, spelling and office terminology to compose and/or proofread correspondence, reports and other materials; of accounting procedures, mathematics and their application in the work environment. General knowledge of the department programs and functions of county Government. Working knowledge of office equipment, computers, and applicable software applications. Ability to apply a variety of work-related formulas or mathematical calculations; to learn office process and procedures and apply this knowledge in problem-solving and responding to questions and inquires; to type accurately at a reasonable rate of speed; to use judgment in coordinating and carrying out office procedures and workflow; to record, compile, summarize and perform basic analysis of data; to independently work with people with courtesy and tact in performing public contact duties that may be sensitive in nature; to establish and maintain effective working relationships with associates and the general public; to communicate effectively orally and in writing; ability to follow oral and written instructions; to attend work regularly; and to maintain confidentiality 

Education and Experience: 

Requires graduation from high school. Demonstrated possession of knowledge, skills and abilities gained through considerable experience in office support and coordination work strongly preferred. An equivalent combination of education and experience may be considered. Working knowledge of Excel is preferred. 

Special Requirements: 

Requires possession of an appropriate driver's license valid in the State of North Carolina. Position may be a safety-sensitive position as defined by the Drug Free Workplace Policy. 

Physical Requirements: 

This is light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects, and may require some medium work involving the exertion of 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects; work requires reaching, fingering, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, operation of machines, and determining the accuracy and thoroughness of work; the worker is not subject to adverse environmental conditions. 

Supplemental and Contact Information:

Cabarrus County selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence.  

Degrees must be received from appropriately accredited institutions.  Transcripts, degree evaluations and cover letters may be uploaded with your application.  Applicants who obtained their education outside of the United States and its territories are expected to assume responsibility for having their academic degrees validated as equivalent to a degree conferred by a regionally accredited college or university in the United States. 

Please be sure to complete the application in full. Resumes may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit.  "See Resume" or "See Attachment" will NOT be accepted.

If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.To check the status of your application, please log in to your account. Processing applications will take an average of 6 – 8 weeks due to the high volume of applications received.  It is not necessary to contact the Human Resources Office to check the status of an application.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the most qualified applicants.   

For technical issues with your applications, please call the NEOGOV Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact HR at 704-920-2200. 

Salary : $38,605 - $46,176