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Outpatient Infusion Scheduling and Liaison Coordinator

Cabell Huntington Hospital
Huntington, WV Full Time
POSTED ON 4/7/2025
AVAILABLE BEFORE 5/27/2025

Cabell Huntington Hospital is seeking a full-time Scheduling and Liaison Coordinator for our Outpatient Infusion Department.

The purpose of the Scheduling and Liaison Coordinator is to assure patients are efficiently pre-certified and scheduled for outpatient infusion services in a timely manner. Facilitates and eliminates barriers for the patients that are referred to the outpatient infusion services. Serves as a communicator and a non-direct patient care resource once the patient arrives to the facility.

Responsibilities include:

  • Preauthorization of OPI infusions and medications that will be administered
  • Calling patients to obtain accurate insurance information
  • Calling insurance companies to obtain pre-authorizations
  • Calling physician offices as needed to obtain documented orders and medical necessity documentation
  • Schedule patients once pre-authorization is approved
  • Answering phones
  • Serve as a patient liaison during patient visit
  • Assist the nurses as needed with non-direct patient care duties
Requirements:
  • High School diploma or equivalent required.
  • Junior College/Technical School required.
  • Medical Assistant Certification preferred.
  • One year of position-related experince required.
    • The kind of position-related experience includes: Computer Skills related to learning the use of different software.

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