What are the responsibilities and job description for the Customer Care Professional position at Cabinetworks Group?
Our people are the life of this company. Together, we build life into the kitchen.
READY TO ELEVATE YOUR CAREER? JOIN A TEAM THAT VALUES YOUR DRIVE, PASSION, AND CREATIVITY!
We’re calling all trailblazers to embark on a thrilling career journey with Cabinetworks Group—where innovation meets opportunity!
Why Cabinetworks Group?
At Cabinetworks Group, you’ll become part of a vibrant and evolving team that’s setting the standard in the industry. We don’t just build cabinets—we build life into the kitchen! Our dynamic culture is fueled by collaboration, creativity, and a shared commitment to excellence.
Position: Customer Account Specialist
Location: Waconia, Minnesota
Work Setting: Onsite at our professional office with beautiful views
Shift: 8-hour Day shift (with flexible start times between 8am – 11am)
Pay: From $21.00 per hour
Are You the Innovator We're Looking For?
If you thrive in a fast-paced, team-oriented environment and are passionate about delivering exceptional customer service, then Cabinetworks Group—the largest exclusive kitchen cabinet manufacturer in the U.S.—is the perfect place for you! Our people are the heart of everything we do, and together, we bring life into the kitchen!
What’s in It for You?
- Unmatched Training: Kick off your career with 3 months of immersive, in-office training that sets you up for success.
- Collaborative Culture: Work alongside a supportive team that’s always ready to help you shine.
- Growth Opportunities: $1,200 Bonus potential after completing trainings and hitting key milestones, plus ongoing chances to advance!
- Diverse Daily Tasks: Keep your workday exciting with a mix of customer interactions, order management, and more.
Your Role at Cabinetworks Group:
- Customer Interaction: Be the friendly voice on the phone, the helpful email responder, and the go-to expert in chat—building strong relationships through stellar service.
- Order Management: Take charge of the entire order process, ensuring everything is accurate and timely.
- Product Consultation: Share your product knowledge and guide customers to the perfect solutions for their needs.
- Customer Advocacy: Break down barriers and coordinate with designers, installers, and end customers to make sure everything runs smoothly.
- Quality Service: Deliver top-notch service that leaves a lasting impression on every customer you connect with.
What You Bring to the Table:
- Education: High School diploma required; an Associate's or Bachelor's degree is a plus!
- Experience: 1-2 years in customer support experience (in the cabinet or related industry is a plus).
- Skills: You’re creative, innovative, and always ready to engage.
Perks & Benefits:
- 401(k) Matching: Secure your future with our generous matching program.
- Comprehensive Health Coverage: Including Dental & Vision Insurance.
- Professional Growth: Take advantage of on-the-job training and development programs.
- Work-Life Balance: Enjoy paid time off and holidays to recharge.
Don’t miss your chance to be part of something bigger. Apply today and let’s build the future together at Cabine
Salary : $21
