What are the responsibilities and job description for the Customer Experience Ambassador position at Cabinetworks Group?
At Cabinetworks Group, we're committed to building a team that values creativity, drive, and passion. As a Customer Account Specialist, you'll play a crucial role in delivering exceptional customer service, from initial interactions to ensuring seamless order management.
Our dynamic culture is fueled by collaboration, innovation, and a shared commitment to excellence. If you thrive in a fast-paced environment and are passionate about making a lasting impression on every customer, then we invite you to join our vibrant and evolving team.
As a Customer Account Specialist, your key responsibilities will include:
- Customer Interaction: Be the friendly voice on the phone, email, and chat, building strong relationships through stellar service.
- Order Management: Take charge of the entire order process, ensuring accuracy and timeliness.
- Product Consultation: Share your product knowledge and guide customers to the perfect solutions for their needs.
- Customer Advocacy: Break down barriers and coordinate with designers, installers, and end customers to ensure smooth execution.
We offer a comprehensive benefits package, including 401(k) matching, comprehensive health coverage, professional growth opportunities, and work-life balance. If you're ready to elevate your career and be part of something bigger, apply today!
