What are the responsibilities and job description for the BDC Service Representative position at Cable Dahmer Automotive Group?
Cable Dahmer Automotive Group is currently seeking Call Center Representatives to join our growing Business Development Team for our Service Department at our Topeka, KS location.
Compensation: $15/hr commission!
Perks & Benefits:
- Paid Vacation
- Medical and Pharmacy Coverage
- Dental & Vision Insurance
- Health Savings Account
- Short Term Disability
- Health & Wellness programs
- 401k Company Match Contributions
- Growth Opportunities with Continuous Training and Development
- Employee discounts - Service, Parts, Body Shop and Sales
What you'll do:
- Engage with internet customers and our current customer base through inbound and outbound calls, emails, and text messages.
- Schedule appointments and maintain ongoing long-term communications with our customers.
- Respond quickly to internet, phone and chat inquiries using phone, email, texts, scripts, and templates.
- Participate in team and process development sessions – keeping positive relationships with teammates, sales teams, and dealership management.
- Utilization of CRM and other Software Systems
What you'll need:
- Ability to Multi-Task
- Computer/technology skills
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Great phone skills
- Valid driver’s license
- Able to work as scheduled and on time
Qualified applicants must pass a pre-employment background check
Previous job experience and references will be verified
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $15
