Industrial Engineer I

What you will do to contribute to the company's success 

• Applies facets of Industrial Engineering and Process Improvement to operations and processes throughout Sparklight by analyzing complex problems, formulating abstract models, identifying optimal solutions, and integrating changes to operations. 

• Develops detailed problem statements, conducts root-cause analysis, and develops business needs statements to guide future-state planning. 

• Creates detailed process documentation and flows analyzing current and future state of operations. 

• Develops process and system level requirements, analyzes requirements, and develops statement of work. 

• Evaluates and focuses on the efficiency of both the field and office workforce to improve customer service, operations, and reduce operating expense. 

• Provides detailed statistical analysis of current operations through data mining of existing information and formulates data collections schemes as necessary to support process improvements. 

• Utilizes various optimization, simulation, and forecasting techniques to discover and justify changes that will improve customer service and/or reduce operating expense. 

• Develops relationships with front line associates and management to implement operational efficiencies and changes. 

• Takes on other duties needed to help drive our purpose, fulfill our brand principles, and abide by our organization’s values. 

Qualifications 

• Bachelor’s degree (B.S.) in Industrial Engineering or Operations Research from four-year college or university. A minimum of one-year industrial engineering experience in the manufacturing or service industries preferred. 

• Formal statistical training in probabilities and process control. 

• Formal training in time studies. 

• Formal training in the process improvement methodology of DMAIC (Define, measure, analyze, improve, and control). 

• Knowledge and application of Six Sigma problem-solving and black belt. 

• Substantial PC skills, including Microsoft Office. 

• Intermediate MS Excel skills required 

• Ability to train employees and other trainers on implementation of new or change in required processes. 

• Detail-oriented with excellent analytical skills. 

• Goal-oriented, self-starter, with the ability to handle multiple projects simultaneously and effectively meet deadlines. 

• Flexible, team player. 

• This position will require up to 10% travel. 

Core Competencies  

• Committed: Values each and every customer, while working hard to keep their business and support our communities.  

• Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.  

• Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.  

• Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.  

Benefits 

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:  

• Medical, dental, and vision plans – start when you start!  

• Life insurance (self, spouse, children) 

• Paid time off (vacation, holiday, and personal/sick days)  

• 401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation) 

• Group Legal plan with Identity Theft Protection 

Additional Perks  

• Tuition reimbursement (up to $5,250 on 1st year)  

• Up to seventy-five dollars a month towards cable and internet services  

• Annual community support to various organizations across the U.S.  

• Associate recognition & awards programs 

• Advancement opportunities  

• Collaborative work environment  

We’re an Award-Winning Organization! 

• 2022-2023 Forbes’ “America’s Best Midsized Employers”