What are the responsibilities and job description for the Strategic Account Manager position at Cable One, Inc.?
Job Description:
At Sparklight and our Cable One family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
Sparklight is seeking a motivated and result-driven Strategic Account Executive (SAE) to join our team. The SAE will play a critical role in building and maintaining strong, long-lasting relationships with key business clients. The ideal candidate will ensure client satisfaction, identify new opportunities to increase sales, and represent our company in interactions with major clients.
What you will do to contribute to the company's success
- Manage Key Accounts: Oversee a portfolio of significant clients, ensuring their needs are met and fostering long-term relationships.
- Achieve Sales Targets: Consistently meet and exceed sales quotas and strategic account objectives.
- Client Communication: Regularly communicate with major clients, respond to specific queries, and handle complaints and problems in a timely and effective manner.
- Strategic Planning: Develop and implement strategies to meet client needs and track their progress.
- Collaboration: Work closely with tech ops, marketing, and product development teams to implement business solutions.
- Growth Opportunities: Identify and approach new potential strategic opportunities and renewal agreements to maintain and grow revenues.
Qualifications
- Experience: Proven work experience as a Strategic Account Executive or Key Account Manager.
- Sales Skills: Solid sales experience in a B2B environment with a track record of achieving sales targets.
- Technical Skills: Hands-on experience with CRM software and account management systems.
- Communication: Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
- Problem-Solving: Strong negotiation skills with a problem-solving attitude.
- Travel: Availability to travel as needed. Must have a valid driver's license.
Core Competencies
- Communication Skills: Ability to convey information effectively and efficiently.
- Teamwork: Ability to work collaboratively with others to achieve common goals.
- Problem-Solving: Ability to identify issues, analyze problems, and develop effective solutions.
- Adaptability: Ability to adjust to new conditions and respond effectively to change.
- Customer Focus: Commitment to providing excellent service and meeting customer needs.
- Technical Proficiency: Expertise in specific tools, technologies, or methodologies relevant to the job.
- Time Management: Ability to prioritize tasks and manage time effectively.
- Analytical Thinking: Ability to analyze data and make informed decisions.
- Creativity: Ability to think outside the box and develop innovative solutions.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
- Medical, dental, and vision plans – start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
Additional Perks
- Tuition reimbursement (up to $5,250 on 1st year)
- Free Cable One services for associates who live in a serviceable area
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
We’re an Award-Winning Organization!
- Forbes’ “America’s Best Midsized Employers” 2021-2023
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
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Salary : $5,250
