What are the responsibilities and job description for the Audio Visual Field Engineer position at Cable Solutions, LLC?
Job Summary: The A/V Field Engineer is wholly responsible for the QC and commissioning process of assigned integration projects. The Field Engineer is charged with working with project managers, design engineers, control system programmers and install technicians to provide a complete, fully functional integrated audio-visual collaborative system that meets all the functional criteria and specifications as documented in the project scope.
Job Duties and Responsibilities:
Responsibilities include, but are not limited to, the following:
- Communicates and interfaces with project manager and client contacts during the integration process to ensure good communications and expedient problem resolution.
- Works with integration team to submit all redlined documents for “as-built drawings”.
- Works with implementation team, project manager and Client to develop punch lists and updates as items are completed during final walk through or phase completion.
- Provides IP configuration documentation (IP Sheets) for all AV devices residing on the AV network.
- Works with implementation team, or as the primary resource for:
- Configuring audio system setup, DSP and gain structure on all devices in the signal path.
- Manage all versions of DSP and control system compiled code (control) on the project server.
- Coordinates with the programmer to ensure that latest code version.
- Tests and troubleshoot UI as applicable
- Rack build and testing
- Video Codec installation, configuration and testing
- Assists technicians with field questions and clarifications.
- Responsible for completing commissioning QC checklists.
- During the sales cycle, performs technical site surveys to assist Sales, and the Design Engineer, in providing an accurate design/proposal.
- Provide Service (post installation) support as required.
- Provide training on AV systems to Clients as required.
- Performs other tasks as requested by Director of Operations,
- FE may also be required to travel to other local areas as required.
Job Knowledge, Skills, and Abilities:
- A thorough, demonstrable understanding of systems integration and installation techniques.
- Demonstrable understanding of general AV system design and best practices
- Skilled in the programming of audio DSP units
- Skilled in commissioning and troubleshooting
- Understanding IP networking and device configuration
- Cabling terminating and testing knowledge
- Able to work flexible hours as needed. Most work will be done during normal business hours but there may be instances where afterhours and weekend work may be needed.
- Able to travel as required.
- Able to balance multiple tasks at one time and to stay focused on the priorities.
- Must have excellent communication and Client facing skills
Education and Experience:
- 3 years of AV system field installation experience.
- Avixa CTS Certification (CTS-I preferred)
- DSP Certification (Biamp or QSC preferred)
- AV Systems Certification (Crestron or Extron preferred)
- Experience using design software such as AutoCAD, BlueBeam Revu, Visio, Stardraw, etc.
- Must be proficient in Office 365 (Word, Excel, Outlook)
