What are the responsibilities and job description for the Lead Technician position at Cable Solutions, LLC?
Job Summary: The Lead Technician supports all aspects of telecommunication installations including, the installation of low-voltage cables, and setting up electronic equipment and communication devices. This includes the physical installation of cabling, overseeing the work of others, surveying work sites to determine the best installation practices, coordinating workflow within the unit, acting as company liaison, and providing on-the-job training to other technicians as needed. May take on a leadership role for smaller projects or collaborate with the on-site Project Manager for large-scale installations.
Job Duties and Responsibilities:
- Successfully lead an installation group or team using project management installation skills
- Perform advanced testing and troubleshooting for both copper and optical fiber installations
- Discuss and evaluate numerous specific applications of cabling installation
- Make recommendations based on applicable codes, standards, and best practices
- Implement the job plan and scope of work as well as perform retrofits and upgrades for existing infrastructure
- Responsible for forecasting 2-4 weeks of material, labor, lifts, and test and/or safety equipment needed
- Proofread all documents and scope and review plans within 1 week of job start
- Follow company protocol for all aspects of the job including employee write up
- Learn and adhere to all required safety standards
- Utilize knowledge of industry-standard color codes and terminations
- Run projects with LEAN Construction ideology
- Maintains a clean & organized work environment.
- Professionally dressed per KANE policies
- Provide transportation to and from work sites
- Comply with all Department Standards, Policies & Procedures
- Properly explain the importance of safety and professionalism toward optimal job performance
- Discuss and develop pathways, spaces, bonding, grounding, and firestopping with Project Lead/Foreman
- Make decisions based on applicable codes, standards, and best practices.
- Choose the correct tool or methodology for specific tasks
- Some travel may be requested
- Read, understand, follow, and promote company policies and procedures
Job Knowledge, Skills, and Abilities:
- The ability to make independent judgments where normal procedures or guidelines are not established.
- Ability to respond promptly to customer needs
- Ability to respond to requests for service and assistance
- A strong sense of urgency and superior client service skills.
- Must be flexible, able to change direction quickly
- Excellent attention to detail and time management skills
- Excellent organizational skills with the ability to take direction and work independently.
- Strong decision-making and problem-solving skills.
- Outstanding communication and interpersonal skills with the ability to articulate issues to management.
- Resilient and able to thrive in a challenging environment with a high level of energy
- Ability to work well independently with minimal supervision.
- A track record of enthusiastically welcoming and embracing changes.
- Ability to communicate clearly and persuasively in positive or negative situations
- Ability to balance team and individual responsibilities
- Ability to give and receive feedback
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Knowledgeable in the tracking of project material
- Basic knowledge of smartphone and tablet functions
- Proficient with Office 365 software (Word, Excel, and Outlook)
Education and Experience:
- 2-3 Years of Low Voltage Installation Experience in Commercial Construction
- High School Diploma/GED or equivalent combination of education, training, and work experience.
- Demonstrated knowledge of market and competition
- Must be OSHA 10 Certified, OSHA 30 preferred.
- Installer Certification from one or more manufacturers (i.e., Leviton, Berk-Tek, SYSTIMAX, Ortronics, Panduit, etc.)
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this job, the individual is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned as the scope of the position may change as necessitated by business demands.
