Learning Solutions Specialist

Description

Innovation at its Best: Join our Forward-Thinking Company

SCTE®, a subsidiary of CableLabs, is shaping the future of connectivity. Through technological leadership and innovation, SCTE has served as the applied science leader for the cable telecommunications industry for more than five decades. As a not-for-profit member organization, SCTE moves member companies forward through continuous training for the workforce of tomorrow and by putting leaders into the conversations that matter.

The Learning Solutions Specialist position resides in the Industry Solutions Department at SCTE. This department is responsible for connecting broadband operators, vendors, and industry stakeholders with workforce development programs, technical training, and professional development opportunities, including TechExpo, Leadership Institutes, and SCTE’s learning initiatives. Additionally, the department enhances industry presence by facilitating opportunities for companies to showcase their expertise, engage with key decision-makers, and contribute to the advancement of broadband technology.

Why This Role Is Exciting

This role combines consultative sales skills with technical understanding of SCTE’s training catalog, including, but not limited to, broadband network technologies, field operations, and engineering certifications. The Learning Solutions Specialist serves as a trusted advisor, helping Members navigate the best learning solutions for their workforce while driving enrollment and engagement with SCTE’s educational programs.

We are looking for someone that is passionate about workforce development and the role of training in advancing industry expertise. A strong communicator and relationship-builder, able to engage members and guide them toward the best training solutions. Organized and data-driven, able to track engagement, identify trends, and contribute insights that improve SCTE’s learning programs.

What You’ll Do

Technical Sales & Member Engagement

• Conduct outreach via email, phone, digital platforms and events to engage existing SCTE Member companies and prospective clients on workforce training and certifications.
• Advise companies on SCTE’s training programs, including broadband network technologies, fiber optics, coaxial networks, DOCSIS, and field operations solutions.
• Understand Member companies’ workforce development needs and recommend appropriate training solutions.
• Build and maintain a pipeline of potential learners, supporting individual enrollments as well as company-wide training initiatives.
• Conduct product demonstrations and presentations to highlight the value of SCTE’s learning programs.
• Support marketing and sales initiatives by following up on leads from campaigns, webinars, and industry events.

Operational & Technical Support

• Maintain accurate records of interactions, leads, and enrollments in CRM tools like Salesforce and/or HubSpot.
• Track engagement and enrollment trends to identify opportunities for increasing training adoption.
• Stay informed about SCTE’s evolving technical training catalog and broadband industry workforce trends to effectively guide Members.
• Prepare reports on outreach activity, training enrollments, and Member engagement outcomes.
• Analyze content, courses, and certifications to provide recommendations for improvements.
• Other duties as assigned.

Qualifications

What Is a Must Have

• Bachelor’s degree in a relevant field (telecommunications, business, education, engineering) or equivalent industry experience.
• 3 years of experience in broadband/telecommunications, workforce training, learning & development, or a related field.
• Technical understanding of broadband network technologies, DOCSIS, fiber/coax networks, and field operations (formal training experience not required).
• Strong verbal and written communication skills, with the ability to conduct professional consultations, presentations, and proposal creation and follow-through.
• Familiarity with CRM tools (Salesforce, HubSpot, or similar) for tracking sales and engagement efforts.
• Self-motivated, goal-oriented, and eager to drive results.

What Will Set You Apart

• Experience in learning and development, professional certifications, or telecom training programs.
• Prior experience in consultative sales, technical sales, or workforce engagement.
• Understanding of adult learning principles and workforce training needs.

At CableLabs You’ll Enjoy Comprehensive Compensation and Benefits

Compensation: The salary range is $82,420 - $100,620. This position is eligible for bonus incentive compensation up to 17.5% of base salary.

Health Benefits: Comprehensive healthcare coverage including medical, dental, vision insurance. Access to flexible spending and health savings accounts with employer HSA contribution.

Retirement Benefits: Competitive 401(k) retirement plan with an employer match up to 6% plus an ADDITIONAL 8% contribution to 401(k) which becomes fully vested after only two years of employment.

Work-Life Balance: Flexible work arrangements, Unlimited PTO, 11 paid holidays, 100% paid family and medical leave.

To learn more and discover additional benefits, read our Employee Benefits Guide.

Working conditions and physical requirements

This job operates in a professional office environment. This role routinely uses standard office equipment. This position is required to travel up to 25% of the time. 

We understand that the confidence gap and imposter syndrome can make it challenging for exceptional candidates to apply. We encourage you to apply confidently and without hesitation, you may just be the right candidate for this position or similar opportunities.

CableLabs is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are decided on the basis of qualifications, merit, and business need. If you need assistance or accommodation due to a disability, you may contact us at humanresourcesteam@cablelabs.com or 303-661-3307. View our full EEO policy here.

Salary : $82,420 - $100,620