What are the responsibilities and job description for the Guest Satisfaction Lead position at Cabo Bobs, LLC?
Guest Satisfaction Lead
Join Cabo Bob's dynamic team as a Guest Satisfaction Lead, where you'll play a pivotal role in ensuring every guest leaves with unforgettable memories.
Working closely with the General Manager, you'll lead by example, fostering a positive and supportive environment for both guests and team members.
Responsibilities:
- Oversee food preparation to guarantee freshness and accuracy
- Ensure guests' satisfaction remains paramount
- Organize and strategize for business operations
- Proactively identify opportunities for enhancing workflow and productivity
- Conduct interviews and evaluate candidates for employment suitability
- Integrate and lead by example with our values of BBM (Be friendly, Be helpful, Make it great)
- Maintain accurate records and complete essential tasks
- Provide constructive feedback and coaching to team members
- Collaborate with store managers in weekly meetings
- Ensure accurate execution of catering orders and online orders
- Adhere to a flexible work schedule
- Foster positive relationships with staff, guests, and management
- Enforce policies consistently to maintain a safe work environment
Qualifications:
- Current Food Handler certificates
- Clean driving record
- Strong communication skills (English required, bilingual a plus)
- Strong interpersonal skills
- Ability to stand for extended periods during shifts
- Capability to lift and carry items weighing a minimum of 50 lbs
- Ability to reach, bend, squat, and lift while on the shift
- Proficiency in multitasking, efficiently managing various responsibilities simultaneously
Benefits:
- Sundays off
- Bonus program
- Flexible scheduling
- Potential for promotions
- Free food
- Free uniform
- Shoes every 6 months
- Access to group health insurance
- Paid time off (full-time employees)
Cabo Bob's is not just any burrito restaurant. We see ourselves as a family, the kind of family that loves to have our friends over. We want our friends to come in, relax, forget about the day's stress, and have a great meal. We work really hard to make this happen, but we have a lot of fun making this happen as well.
In a family, you look out for each other, help each other out, and push each other to succeed. That's the reason our goal here is to keep you around and move you up.
If our family sounds like something you would like to be a part of, apply today.
Cabo Bobs, LLC
