What are the responsibilities and job description for the Housekeeping Attendant position at Cabot Citrus OPCO LLC?

Job Description

CABOT

The Cabot Collection is a luxury developer of exceptional golf destinations. Its portfolio of world-class getaways includes the award-winning Cabot Cape Breton in Nova Scotia; Cabot Saint Lucia on the northern tip of Saint Lucia; Cabot Citrus Farms in Central West Florida; Cabot Highlands in Inverness, Scotland; Cabot Revelstoke in British Columbia; and Cabot Bordeaux in the southwest of France. Cabot continues to build upon a legacy of excellence in luxury resort and residential offerings across each unique property, where owners and guests have access to a well-rounded suite of destination-specific experiences and an unparalleled quality of service.

CABOT CITRUS FARMS

Located in the central-west region of Florida, aptly known as the Nature Coast, Cabot Citrus Farms is set across 1,200 acres of pristine natural beauty. The landscape is marked by dramatic elevation changes, rolling hills, sandy soil, and a canopy of sand pines, palmetto trees, and century-old moss-covered oaks. The destination features 56 holes of golf, including two regulation-length courses, Karoo and Roost, a 9-hole course called The Squeeze, and an 11-hole par-3 course named The Wedge. In addition to golf, the property offers luxury accommodations, real estate opportunities, elevated dining, a full range of off-course adventures, and various outdoor trails, embodying a reimagined vision for Florida golf and active wellness.

Position Overview

As a Housekeeping / Public Area Attendant, you are a key member of the Cabot Citrus Farms team and will be instrumental in building on Cabot’s legacy of world-leading golf destinations. You will be tasked with cleaning and perfecting the overall look and feel of the property, maintaining cleanliness and organization throughout. Your knowledge of high-end resort cleanliness and housekeeping – combined with your attentiveness, efficiency, and commitment – will ensure that Cabot Citrus Farms remains a safe, clean, presentable, and enjoyable workplace and travel destination for our team members, partners, and guests. You will maintain a daily presence on-site and build strong relationships with team members, community stakeholders, guests, and prospective real estate buyers. You embody Cabot’s values and positively represent the Cabot brand, helping to set team expectations for the resort’s high standard and acting as an ambassador and role model of exceptional service.

Key Responsibilities

Adheres to the Housekeeping department and public area minimum standards.
Cleans and inspects guestrooms and / or public space areas including restaurants, lounges, meeting rooms, lobbies, halls, etc. Complete the monthly quotas set of twice-yearly guestroom deep cleans and quarterly guestroom inspections. Evaluate the condition of furniture, fixtures, décor, etc. Make recommendations and assist in the coordination of rehab projects.
Performs cleaning duties as assigned.
Participates in regular training of all housekeepers and public area attendants.
Conducts daily audits of accommodations and public areas to ensure standards are maintained.
Makes recommendations to improve service and ensure more efficient operation.
Models Cabot’s culture and exemplify our shared values on a day-to-day basis.
Promotes teamwork and quality service through daily communication and coordination with other departments, particularly the Front Desk.
Completes deep cleaning and cycle projects relating to guest accommodations.
Contribute to pre-opening responsibilities, including other duties as assigned.
Must be available to work a varied schedule as needed based on occupancy levels and department demands, including AM shifts, PM shifts, and weekends.

Qualifications

Minimum of 1 year of housekeeping experience; preferably at a high-end resort.

High school or equivalent education required – University degree or College diploma in Hospitality Management, an asset.

Exceptional organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment.

Must be self-directed, and motivated, and demonstrate exceptional customer service and interpersonal skills.

Excellent ability to communicate, concisely, and openly in all interactions (verbal and written).

Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources.

Demonstrated ability to work with maximum accuracy, efficiency, and a high degree of attention to detail.

Focus attention on guest needs, remaining calm and courteous always.

Florida Driver’s License or ability to obtain one.

Work flexible hours – weekends, evenings, and overtime as required.

Excels in a team environment.

Working Conditions

Working in an outdoor environment (i.e. : sun, wind, rain)

Ascending and descending stairs and ramps

Must be able to stand and exert well-paced mobility for long periods- up to 5 hours at a time.

Required to sit and stoop, kneel, or crouch, as well as stretch to fulfill cleaning tasks.

Use hands to handle or feel objects, tools, or controls; reach with hands and arms, repetitive motions.

Exert up to 50 pounds of force occasionally, and / or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Requires manual dexterity to use and operate all necessary equipment, tools, products, and supplies.

Benefits

We offer a comprehensive benefits package, including :

Health, Dental, and Vision Insurance

401(k)

10 Paid Vacation Days

5 Paid Sick Days

14 Company Holidays

Maternity and Paternity Leave

Complimentary Staff Lunch

Early Earned Wage Access

Golf Privileges

Employee Discount Program

And much more!

Our greatest asset, and the key to our success, is our team. We have developed an incredibly positive and exceedingly vibrant culture by attracting the most caring, engaging, and driven people in golf and hospitality. With a focus on the principles of the Golden Rule - treating others as we wish to be treated - the warmth, kindness and good nature of our team is ultimately what sets Cabot apart. Work hard and be nice to people - it's as simple as that!

If your values align with the Cabot vision, we welcome you to apply and join our amazing team that is building this one-of-a-kind property!

Cabot Citrus Farms is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.

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