What are the responsibilities and job description for the Front Desk Receptionist position at Cabrera Capital Markets, LLC?
The Front Desk Receptionist is a critical position within the firm as the individual is the first point-of-contact for all calls and visitors. The Receptionist must treat all calls and visitors equally as VIP’s and with the utmost care. The Receptionist is also responsible for ensuring all office supplies are fully stocked and are replenished on a regular basis throughout the workday. Other responsibilities include various clerical duties, assisting managers/employees with computer work and clerical requests, assisting with RFP’s, handling mail/packages, assisting with catering orders, assisting with meetings, and running errands.
Essential Duties & Responsibilities:
- Answering the phone prior to the 2nd ring, announcing calls, and transferring to the appropriate individual; taking messages when needed
- Greeting visitors pleasantly, retrieving refreshments, and hanging up coats/bags
- Taking inventory of office and break room supplies to ensure all supplies are fully stocked; Order office supplies as needed and maintaining the organization and cleanliness of the storage area
- Restocking all supplies (copy paper, office supplies, break room supplies, etc.) daily
- Monitoring and restocking personal protective equipment and Covid-19 related supplies including masks, gloves, sanitizer, wipes, bottled water, etc. throughout the day
- Clerical duties including creating excel/word documents, flyers, and invitations, data entry, sorting confidential mail, copying, faxing, scanning, filing, shredding, etc.; assist managers and employees as requested
- Assist with firmwide RFP’s as needed (assembling, binding, boxing, sending, etc.)
- Handles mail and package delivery (regular, overnight packages, UPS, Fed Ex, etc.)
- Assist with setting-up for various meetings in the conference rooms, various office parties, special events, and catering orders
- Ensure that the reception area is organized and free of clutter
- Assist with after hour work events for the firm as needed
- Entering office visitors for employees into building system
- Running office errands (in and out of the office) as needed
- Transferring and unloading dishes in the dishwasher daily and cleaning the refrigerator monthly
- Take new employees on building and office tour
- Assisting with IT inventory management
- Assisting with Monday.com projects and implementation
- All other duties as assigned
Knowledge, Skills & Abilities Requirements:
- Excellent verbal communication skills
- Reliable
- Professional appearance
- Dependable and punctual
- A can-do and flexible attitude
- Ability to multi-task projects
- Flexibility to assist with various projects
- Comfortable with speaking with prominent individuals
- Excel and Word proficiency
- Digital marketing skills are a plus
Education & Work Experience:
- Bachelor’s degree preferred
- Over 1 year of related experience
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k with company match, IRA)
- Life Insurance (Basic, Voluntary & AD&D, Critical Illness, Accident, Group Whole Life)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Training & Development
- Employee Profit Sharing Plan
- 24/7 Gym and Wellness Center
- Exclusive Lounge Areas
- 15 Minute On-Site Chair Massages
- Retail in the building – Starbucks, Amazon Go, Sopraffina, Hannah’s Bretzel, and many more!
