What are the responsibilities and job description for the Heating and Cooling Dispatcher position at CABS Heating & Air Conditioning?
Further your dispatching career with CABS Heating & Air Conditioning in West Sacramento, CA as our full-time Heating and Cooling Dispatcher!
WHY YOU SHOULD JOIN OUR OFFICE TEAM
Why should you join us? For starters, we are a trusted heating and air conditioning business that truly appreciates and values the skills of all our employees. We pay our Heating and Cooling Dispatchers a competitive wage of $21-$26 per hour, depending on experience. Our office team also enjoys wonderful benefits, including health, dental, vision, a 401(k), paid time off (PTO), 6 paid holidays, and birthday pay. Plus, we make it easy to apply to this dispatch job with our initial quick mobile-optimized application. If we have your attention, please continue reading about this amazing opportunity to advance your dispatching career with a company that truly cares about your success!
ABOUT CABS HEATING & AIR CONDITIONING
At CABS Heating & Air Conditioning, our goal is to be the most trusted and respected residential HVAC company in the West Sacramento area. We are a responsible, modern company that strives to do our part to take care of the planet by educating our community on how to cut energy consumption without sacrificing home comfort. In addition to being an environmentally conscious company, we believe in always treating our customers with honesty and integrity. Our ethical practices and top-quality services instill trust and confidence in every client we work with, ensuring they think of us first for all their heating and cooling needs.
We believe our employees are the heart of our company, which is why we aim to provide them with the best work environment possible. Our employees are part of our family, and we thank them for their hard work with amazing benefits and flexibility as well as opportunities for professional development. If you are looking for a company that you can grow with, look no further!
ARE YOU A GOOD FIT?
Ask yourself: Do you have exceptional interpersonal and communication skills? Are you a team player? Can you perform multiple dispatching tasks in a fast-paced office environment? Are highly motivated with great attention to detail? If so, please consider applying for this dispatch position today!
YOUR LIFE AS A HEATING AND COOLING DISPATCHER
This dispatch position typically works at our office between 8:30 AM - 5:00 PM, Monday-Friday. The schedule can vary during our busy season.
As a Heating and Cooling Dispatcher, you play a crucial role in helping our heating and air conditioning company run smoothly. Every day, you arrive at our office ready to complete a variety of critical tasks, including dispatching our technicians, maintaining our technicians' schedules, and managing conflict resolution with our customers. You competently prioritize all calls according to customer and operational needs. Highly organized, you maintain our techs' on-call schedules, order parts for service appointments, and process warranties. Attentive to detail, you keep our customer database accurately updated. You maintain constant communication with our technicians and contact our clients if any appointments are delayed.
Flexible and adaptable, you also perform administrative duties to assist with the overall efficiency of our operations. You happily participate in all company-sponsored training classes. Service-oriented to your core, you always maintain a courteous demeanor with both customers and associates. You get great satisfaction knowing you do so much to keep the lines of communication between our field team and clients open!
WHAT WE NEED FROM YOU
- 2 years of experience as a dispatcher in the HVAC industry
- High school diploma OR equivalent
- Basic computer skills, including proficiency with Microsoft Word and Excel
- Ability to work extended hours, nights, and weekends
- Ability to read a map and geographical knowledge of our dispatch service area
Industry experience in dispatch and coordination is preferred but not required. If you can meet these requirements and perform this dispatching job as described above, we would be happy to have you as our essential Heating and Cooling Dispatcher!
Location: 95605
Salary : $21 - $26
